Job Description

TITLE: DevOps Engineer

LOCATION: Remote in these states: AZ, CA, CO, FL, GA, ID, IL, IN, MA, MN, MO, NY, PA, RI, SC, TN, TX, &WI If you’re looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come. 

ShipBob is recognized as #1 on Crain's 2020 “Fast 50” list of the fastest-growing companies in Chicago & Inc.5000 top 500 companies with the most proven track records. With this growth, we are looking for top talent to help us reach the next level.  

Role Description: ShipBob is looking for a DevOps Engineer who is comfortable with deploying, maintaining and troubleshooting Microsoft infrastructure. This includes experience with all areas in Azure DevOps including the project management, build and release pipelines. This approach includes:

• Working alongside teams to deploy new infrastructure in accordance with security and quality standards
• Using logging/management portals to troubleshoot reported issues in the infrastructure
• Identifying issues and executing short- and long-term solutions
• Delivering on your commitments and executing on agreed upon solutions

As a Senior DevOps Engineer, you are both the builder and the planner of infrastructure within DevOps. You are expected to respond and solve tickets within an expected SLA. While working on these tickets, you are expected to ensure all solutions follow all security and infrastructure standards. Your goal is to make the ShipBob environment closer to a cleaner, more secure and reliable with every ticket you work on.

About Us: ShipBob is a tech enabled 3PL that partners with over 5,200+ e-commerce businesses to help them be more successful online. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. 

ShipBob’s growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.

As one of the fastest growing tech companies in Chicago with over $130M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. To help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset.

About You:

At ShipBob, we’re looking to bring aboard team members who embody our core values:

• Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

What You'll Do:

• Creating CI/CD Pipelines in Azure DevOps while also making improvements to the process
• Supporting teams via ticketing system to build out required infrastructure while also pushing coding standards, cleaner implementations
• Collaborating closely with Product, Design, and Engineering teams to build new features.
• Recommending solutions to bottlenecks in the development process and implementing solutions to address it
• Mentoring, pairing, participating in code reviews, and delegate work to encourage the professional and technical growth of those around you.
• Coordinating with engineering and product leadership to define and prioritize projects that help us meet business objectives.
• Analyzing how your features are performing in production to learn and make the product better.
• Triaging and debugging technical support requests.
• Building out Azure Infrastructure in a timely manner
• Deploying and managing infrastructure via infrastructure as code
• Support teams during deployments to ensure pipeline success
• Managing security standards in all our applications and application planning

What You'll Bring To The Table:

• More than two years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.
• Proven experience with managing Azure cloud services
• Knowledge of CI/CD principles and deployment strategies
• Proven ability to own pipelines via improvements and standardization
• Familiarity with ticketing systems like JIRA
• Proven experience with Azure DevOps
• Experience with source control languages and branching strategies
• Knowledge of Git
• Experience with Terraform
• Proven experience with planning and implementing large scalable solutions
• Proven scripting experience
• Ability to work collaboratively with other departments in the organization
• Ability to work with engineering to plan clean secure solutions
• Understanding of security place in the organization
• Experience working with managing Azure AD

Skills Preferred:

• Experience with Docker or similar containerization technology
• Experience with Kubernetes systems

Experience with Vault/Consul We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

PERKS & BENEFITS:

• Medical, Dental, Vision & Basic Life Insurance
• Variety of voluntary benefits, such as, short term disability.
• Competitive Salary, Performance Bonus & Stock Options
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram

Reports to: Engineering Manager Classification: Salaried/Exempt ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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