Shipping & Receiving Manager

Custom Print Graphics

Shipping & Receiving Manager

Niles, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Paid time off

    About Us

    Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.

    The Role

    We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.

    This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.

    What You'll Do

    Inbound

    Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately

    Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it

    Build and maintain tracking systems for materials from arrival through production handoff

    Outbound

    Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter

    Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management

    Ensure every shipment meets customer expectations and ships on schedule

    Systems & Process

    Develop and refine SOPs for receiving, inventory management, staging, and fulfillment

    Coordinate with production managers to align logistics with daily and weekly production schedules

    Maintain clean, organized warehouse and storage areas that support efficient workflow

    Track performance and identify bottlenecks before they become problems

    People

    Train and supervise shipping/receiving staff on procedures and best practices

    Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly

    What We're Looking For

    1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)

    Strong organizational skills and a sharp eye for detail - you catch what others miss

    Experience creating or improving SOPs and operational workflows

    Familiarity with shop management or order tracking systems - Shipstation experience highly valued

    Clear communicator who can coordinate across production, sales, and leadership teams

    Comfortable in a fast-paced, high-volume environment where priorities shift daily

    Physically able to lift and move boxes of apparel and supplies as needed

    Why CPG?

    Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction

    Build something — shape and optimize our shipping & receiving systems as we scale

    Competitive pay with room to grow as the company grows

    Collaborative team that values operational excellence and rewards people who take ownership