We’re looking for a reliable and detail-oriented Shipping and Production Assistant to support our small, mission-driven production team. This is a hands-on role in a professional production setting, where care, precision, and consistency matter.

You’ll be working directly with certified organic botanicals, essential oils, and other natural products that go into student kits and customer orders. Every label, pour, and package reflects our commitment to quality, and your attention to detail helps ensure that what arrives at someone’s doorstep is as beautiful, fresh, and accurate as it is effective.

Botanical knowledge or prior experience with herbs and essential oils is highly desirable , this role benefits from an understanding of the plant materials and aromatic compounds we work with daily.

The Work You’ll Do in this Role

**Production & Product Handling: **Pour, package, label, and assemble products such as essential oils, herbs, and wellness supplies. Work in accordance with Oregon Tilth organic certification and Good Manufacturing Practices (GMP), ensuring every item is handled with respect for its quality and integrity.

Pull, Pack, and Ship Orders: Accurately pull and pack retail and academic orders with an emphasis on presentation and accuracy. Every package is a reflection of the care and intention behind our products.

**Receiving & Inventory: **Receive incoming shipments, inspect contents, and report any discrepancies or damage. Maintain inventory accuracy through careful record-keeping and attention to lot numbers and expiration dates.

**Workplace Standards & Cleaning: **Support a clean, well-organized production environment through daily cleaning, labeling, and compliance with GMP and organic handling standards.

**Documentation & Records: **File shipping and production records accurately. Ensure every step, from receiving to shipping, is tracked and documented.

Team Support: Jump in to assist teammates when needed. Be part of a collaborative team that values consistency, clear communication, and mutual respect.

What We’re Looking For

• Botanical knowledge or training in herbs, aromatherapy, or related natural products is strongly preferred
• Pride in doing thoughtful, quality work, especially with natural and organic products
• Strong attention to detail—you’re the type of person who notices when something is out of place
• Ability to work independently and as part of a team
• Comfortable with a physically active job: standing, lifting, and moving throughout the day
• Basic computer skills (Mac preferred); strong math skills for converting weights and measurements
• Flexible, reliable, and calm under pressure
• Preferred: Experience in a GMP-certified or natural products environment

Benefits Highlights

• Eligible for Medical, Dental, and Vision insurance the first of the month after hire
• Dental and Vision covered at 100%; Medical covered at 90%
• Flexible Spending, Disability, Life, and Pet Insurance plans available
• Eligible for paid time off upon hire. Paid time off includes, holidays, vacation, sick time, wellness days (including expanded holiday breaks), and paid volunteer day.
• Education Benefit Program
• Product Discounts
• Paid Parental Leave
• 401(k) plan with institution match after one year of employment

Position Status

• Full-time non-exempt
• Reports to the Production Lead
• Mon-Fri 8am-4:30pm, additional hours may be required as job duties demand.
• Onsite at 5005 S. Macadam Ave. Free parking.

Work Environment and Physical Demands

Work is generally performed indoors in a storage, sorting and fulfillment area, and in a lab that requires the use of PPE (lab coat, hair covering, gloves, and mask; artificial nails, eyelashes and jewelry is not permitted during production). Frequent exposure to fragrant herbs and oils

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

• Standing and walking for up to 8 hours per day, either at a workstation or while moving throughout the space
• Frequent lifting, pushing, or pulling of materials:
• Continuous pushing or pulling of 5–40 lbs; up to 65+ lbs may be required sporadically
• Stooping, bending at the knees and waist, kneeling, reaching, and occasional climbing to retrieve or store materials
• Repetitive twisting, bending, and pulling motions involved in packing, taping, and moving boxes and orders
• May also require manual closing of bags or containers by hand

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Non-Discrimination

ACHS is committed to equal opportunity and equal treatment for all qualified individuals. ACHS does not discriminate nor will it tolerate discrimination against any person because of age, gender, gender identity, color, race, national origin, religion, sex, sexual orientation, marital status, disability, veteran status, or any other class protected by law.

ACHS complies with Title IX of the Education Amendments of 1972, a federal law that prohibits sex discrimination in education, including but not limited to all forms of sexual harassment and sexual violence. Any person who files a complaint or participates in an investigation is protected from retaliation to the full extent of the law. Questions regarding Title IX may be referred to ACHS’s Title IX Coordinator and/or to the U.S. Department of Education’s Office for Civil Rights. ACHS Title IX Coordinator: Prisca Bermudez, Director of Academic Services, 5005 S. Macadam Avenue, Portland, Oregon 97239. 503-244-0726, TitleIX at achs.edu

Who We Are

American College of Healthcare Sciences (ACHS) is an accredited higher education institution, dynamically leading the industry in online holistic undergraduate and graduate programs specializing in integrative health, aromatherapy, herbal medicine, holistic nutrition, and wellness coaching, among others studies.

Founded in 1978, in New Zealand, we have always had sustainability as a founding principle; we are a Certified B Corporation™.

We strive to create and maintain a working environment where all are valued and appreciated for our authentic selves. We work together to help facilitate change in the communities we serve through being stewards of the highest level of integrative health and wellness education.

We strive to customize the care we offer to every student and endeavor to support people on their educational journey. Our mission is to lead the advancement of evidence-based, integrative health and wellness education through experiential online learning and sustainable practices. For more information, visit https://achs.edu.

We are committed to an inclusive workplace that values people of all backgrounds with a wide range of skills and experience who all make ACHS a unique and better place to be. We are a community of one, built by all.