Shipt is a membership-based marketplace that helps people get the things they need. Our friendly shoppers handpick fresh groceries and household essentials and deliver them to members in as soon as one hour.
Shipt is growing and we are looking for a hard-working executor to work as Operations Coordinator! You will have the opportunity to engage with our shoppers, retailers and other Shipt teams to ensure process improvement and support.
WHAT YOU'LL GAIN
You'll join a team of talented individuals who will provide you with hands-on mentorship on topics ranging from analytics to operations strategy.
YOUR RESPONSIBILITIES
- Manage special projects through project planning, execution, and timely completion. Will partner with cross-functional teams to ensure projects are successful and make adjustments along the course of the project.
- Support launch efforts for additional Shipt markets, retailers, and special services.
- Solicit feedback from Shipt shoppers via shopper parties, surveys, and focus groups.
- Review data concerning ongoing projects and make recommendations for sustainable solutions.
- Proactively support retailer and internal business requests.
REQUIREMENTS
- 1+ years experience in a fast-paced work environment, preferably in operations
- Bachelor's degree in Business Administration, Supply Chain / Logistics, Operations Management or other relevant degree(s) or equivalent experience
- You have a positive, collaborative team-player attitude
- Self-motivated and comfortable with autonomy
- High energy communicator comfortable in front of large groups
- Excellent verbal and written communication skills
- You have a data-driven approach to problem-solving
- You're comfortable with ambiguity in a fast-paced startup environment
- Willingness to travel 25%+
NICE TO HAVES
- Startup experience a plus
- SQL a plus
- Experience working in e-commerce or the on-demand economy
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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