JOB TITLE: Day Program Coordinator 

PAY RANGE: $17.00 to $18.30 per hour 

JOB TYPE: Part-time, up to 30 hours/week; potential of full-time in future

DIRECT REPORTS: None, but potential with growth

REPORTS TO: Director of Day Program and Waiver Services 

EXEMPT/NON-EXEMPT: Non-exempt employee

POSITION SUMMARY 

The Day Program Coordinator will be considered a Case Manager and thus must remain responsive, agile and dedicated to the needs of the individuals we serve at Shiva Enterprises.

It is the core responsibility of the Program Coordinator of SCC Services to assist and synchronize supports and services with the persons we serve within a dynamic and highly regulated environment. The Day Program Coordinator will be an active part of SCC development, performance management, policy recommendation, policy creation and policy implementation.  

ESSENTIAL DUTIES/RESPONSIBILITIES 

• Provide excellent customer service by being responsive to needs, return phone calls and emails within 48 hours and building positive community relationships. This includes building positive relationships with the people receiving services and their interdisciplinary team.

• Carry out administrative duties such as filing, typing, copying, scanning.

• Fill in providing Day Program (SCC) Services as needed, and be willing to travel to Day Program (SCC) program locations to provide support as needed.

• Assist with responding to referrals for Day Program (SCC) Services and the enrollment of new individuals into SCC Services.  

• Assist with maintaining Day Program (SCC) employees, and participant files, ensuring all paperwork meets rules and regulations established by Health Care Policy and Financing (HCPF), with a caseload up to 20 to 30 participants. This includes but is not limited to, assisting with the development of assessments, protocols, HRC Review packets, and ensuring all participant information is correctly entered into Therap. 

• Responsible for scheduling and completing quarterly monitorings of Day Program (SCC) services. 

• Monitor Day Program (SCC) Services paperwork as necessary, including ISSPs, BISSPs, incident reports. Use experience, education, and expertise to develop and monitor meaningful ISSP and BISSP goals for people in services and determine ways for them to reach positive outcomes.

• Attend Day Program (SCC) participant’s IDT’s, annual staffing’s, IEP meetings, HRC reviews, and other meetings, as needed and complete meeting notes when required.

• Initiate and conduct MANE investigations as needed following Shiva Enterprises LLC’s established policy and procedure.

• Attend, contribute, and participate in supervisor meetings to advance the agency, persons receiving services, and employees’ potential and opportunities. 

• Maintain current knowledge about Day Program (SCC) Services and assure ongoing compliance with Rules and Regulations and related practices by attending Health Care Policy and Financing required trainings.  

• Network with other professionals, community developers, and local leadership to be aware and informed of the range of options available to meet the needs of all community members.  

• Other duties or projects as assigned. 

• Meet with Director of Day Program Services at least monthly, submit weekly and monthly paperwork/updates, and attend team meetings as requested/scheduled.

REQUIREMENTS 

• Must be willing to take and pass CAPs and background checks. 
• Must be in good physical, mental and emotional health. 
• Must be able to lift a minimum of 50lbs, if required. 
• Must have valid driver’s license and a good driving record. 
• Must have a vehicle in good working order with current insurance and registration. 
• Ability to work with a variety of technology including cell phones and Surface Pros/Laptops.  
• Willing to stay connected to co-workers electronically.  
• Working knowledge of internet, Windows 10, Microsoft Teams, Microsoft Outlook, Microsoft Office programs and other data base programs.

DESIRED QUALIFICATIONS 

• A bachelor’s degree in Human Services, Social Work, Education, Psychology or a related field and one year of successful experience in Human Services.
  • Or, an Associates Degree from an accredited college and two years of successful experience in human services.
  • Or, four years of successful experience in Human Services.
• 6 months or more of experience working in case management.
• 6 months or more of experience working with IDD Medicaid Waivers.

MATERIAL AND EQUIPMENT DIRECTLY USED:  

• Computers, Printers, Copy Machines, Personal Vehicle, Cell phones, etc.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:  

• Office and SCC Sites.  
• Occasional remote work from home. 
• Moderate physical activity required.  
• Frequent sitting and standing.  
• A working vehicle, valid CO driver’s license (unless active Military family), and minimum insurance levels ($100,000/$300,000/$100,000 liability coverage) are required.

span class="eop">