Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. Responsibilities: • Create and track sales orders, purchase orders, and invoices • Maintain a high level of professionalism with customers demonstrating excellent customer service • Ensure orders are input accurately and follow up on missing information and open orders • Control and manage incoming and outgoing documents • Respond to customer questions with accurate and relevant information promptly Requirements: • A high school diploma and 1-3 years of customer service experience is preferred • Able to complete assigned tasks working with little to no supervision • Good written and oral communication skills and excellent organizational skills • Experience using Microsoft Word, Excel, and Outlook • Knowledge of purchasing or inventory management is desirable • Good interpersonal and leadership skills • Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day • Comply with all safety guidelines to ensure a safe work environment • Successfully pass the required pre-employment background check and drug screen Company Description Shively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries. Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies. Each of our companies plays a unique role, contributing its own specialty and expertise to deliver a broad spectrum of high-quality products and solutions designed to increase our customer's bottom line.

Company Description

Shively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries. Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies. Each of our companies plays a unique role, contributing its own specialty and expertise to deliver a broad spectrum of high-quality products and solutions designed to increase our customer's bottom line.