Benefits:

401(k)

Opportunity for advancement

Training & development

Benefits/Perks

Flexible Schedule

Great Work Environment

Career Advancement Opportunities

Job Summary We are looking for a skilled Shop Assistant to join our dynamic team. As a Shop Assistant, you will support the salon with daily task and ensure an exceptional experience for every guest. The ideal candidate possesses extensive customer service experience, multitasking abilities, and a positive attitude.

Responsibilities

Create and implement both short and long-term goals for the company and the front desk staff

Handle scheduling and time off requests for staff working the front desk

Set a service standard and lead by example, providing exceptional customer service to all guests

Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them

Work closely with the rest of the team to provide the highest level of customer service

Coordinate with staff and the community to create partnerships and host events

Qualifications

Previous experience managing a team desired

Previous customer service experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail