Job Description

ABOUT US

Today's economy requires business owners to adapt quickly and think on their feet. ShopKeep's software-first commerce solutions make that possible.

Our cloud-based point of sale, payment processing, flexible hardware, and business-friendly financing let owners start, run, and grow their businesses in person and online. They can manage inventory, optimize staffing, streamline their operations, and market to their customers from one intuitive dashboard.

We understand what it's like to run a business, because we've been helping business owners succeed for over a decade, and we share their mindset. ShopKeep, after all, is also a small business, born to give our peers the tools they need to dream big, fight smart, and succeed on their own terms.

Today that mission is more relevant than ever, driven by team members around the world. ShopKeep is headquartered in New York City, with offices in Portland, Chicago, and Belfast. We're innovators, technologists, and customer advocates who are obsessed with helping independent businesses survive and thrive.

JOB DESCRIPTION

The Sales Team Lead, West is responsible for developing high performing account executive teams that deliver on strategic initiatives. This role involves supporting the Director of Sales, West  and developing a high powered sales team that is focused on achieving goals.

IN THIS ROLE YOU WILL

• Support the Director of Sales, West in the management of 10-12 Account Executives
• Develop weekly individual coaching strategy for each Account Executive to drive them to their quotas
• Deliver actionable items to the Director of Sales, West to help guide team performance each week 
• Standardize processes and sales tactics across locations and teams
• Identify areas for improvement and work with sales ops team to create a more efficient and effective direct sales process and experience
• Assist in acquiring new business by performing demos while teammates are out of office 
• Step in on weekends to assist in the management of the sales team staffed at that time 
• Work with marketing on creating a language and brand that emanates across all our interactions
• Create a consistent feedback loop between marketing, product, and support

WHAT YOU'LL NEED

• Bachelor's degree
• 2+  years of experience in sales leadership in a growth stage company
• Strong drive to succeed and ability to navigate ambiguity
• Ability to learn quickly and thrive in a fast-paced changing environment

BENEFITS WE PROVIDE THE ESSENTIALS…

• Medical, Dental, and Vision Insurance
• Flexible Paid Time Off (PTO)
• Commuter Benefits
• 401k Match

...AND THE FUN-DAMENTALS:

• Catered Meals
• Happy Hours
• Beer Fridge
• Stocked Snack Shelf

STILL HAVE ENERGY TO BURN?

• Meditation Sessions
• Massage Therapy
• Standing Desks

We are an Equal Opportunities Employer. We don't discriminate based on gender, gender identity, sexual orientation, race, nationality, or any other individual characteristics. We practice equality of opportunity in employment and select the best person for the job.

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