ShopPad is the largest solutions provider for Shopify's eCommerce platform. Our products are used by over 150,000 stores across the globe and interacted with by millions of shoppers every day. We work with exciting companies like Tesla Automotive, General Electric, Sundance Film Festival, Acer Computers, and Starwood Hotels & Resorts. ShopPad HQ is located in Oakland's vibrant Uptown neighborhood — just a few steps from 19th Street BART station.
ShopPad is looking for a highly-motivated individual to join our growing team! Your technical mindset combined with customer-first mentality will help you be a genuine advocate for our merchants. You will be the voice of ShopPad, assisting merchants with our products, installing and styling apps, solving technical issues and fielding inquiries via email and real-time chat.
Our perfect team member is a creative problem solver and relentless in their desire to help our merchants be successful. You should be professional, kind, detail oriented, positive, and a talented communicator.
WHAT YOU'LL DO
If this sounds like a team you'd love to be a part of, then please submit your RESUME AND COVER LETTER showcasing why you're awesome and why you're excited to join our team!
**PLEASE NOTE THIS IS NOT A REMOTE POSITION AND WILL REQUIRE OFFICE PRESENCE
Salary: $17-$21 (DOE)