Job Description

The PROFESSIONAL SERVICES team empowers Shopify merchants by building incredible D2C experiences. Think custom headless commerce builds and apps, creative tools that drive commerce like Shopify Launchpad, and more. 

Software Engineering Managers for Professional Services lead and coach Developers to become better technical contributors, communicators, and leaders. They identify strategic platform projects for their team, and roadmap them accordingly while effectively balancing shipping and maintaining a high quality bar. At Shopify, Software Engineering Managers are responsible for growing a diverse team and cultivating an environment of inclusivity and belonging. 

Software Engineering Managers are experts in their technology stack and are passionate about their technical craft. During the interview process you can anticipate showing off your coding and architectural skills.

YOU WORK ON THINGS LIKE:

• Manage a team and help them prioritize, build, and ship the most impactful features to our merchants and community of developers
• Work on problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items
• Work with product, UX and other disciplines and teams to discover the best solutions for our merchants
• Build your team through internal development and external hiring
• Improve yourself as a leader by learning with and from other leaders across Shopify, Shopify's internal leadership development pathways, and through your own self-directed learning

Qualifications

EXPERIENCE AND SKILLS THAT ARE IMPORTANT FOR SUCCESS IN THIS ROLE:

• Proven technical leadership skills using modern technologies and frameworks 
• A strong technical foundation in Backend, Front End, Mobile or UX Development. You feel comfortable diving into the code and interacting with developers at all levels of seniority, and you’re open to working across the stack 
• Experience designing and developing APIs
• Familiarity with distributed and highly available systems at scale
• Experience managing people is a must
• Proven leadership skills. Your management skills and technical depth allows you to develop and mentor others as well as build credibility with your team while executing broader engineering strategies
• Comfort working with senior stakeholders (Director level and up), both technical and non technical
• You have successfully built and grown large teams of engineers during your career
• A commitment and drive for quality, technical excellence, and results

BONUS POINTS:

• Domain experience in eCommerce, shipping & logistics, or financial services is ideal but not necessary for versatile engineering leaders who are strong in their craft
• ​​​​​​​Experience working directly with customers on project requirements
• You have experience building your own app(s) on platforms like Shopify.

Additional Information

Successful candidates can expect to hear back from us within 2 weeks of application.

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. And remember, we want to know what you’re really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you’d like in the answers on the next page. Closing date: MONDAY NOVEMBER 23, 2022 AT 11:59PM EST. 

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.