Responsibilities

• Designs, prototypes, develops, and implements content on electronic media, including Web Pages, using various Web programming languages, graphic software applications, techniques and tools; publishes content
• Collaborates with clients (business units) to develop materials that meet their needs/preferences in compliance with regulations, copyright/trademark laws and policies, and Navy Federal's corporate technical guidelines and culture
• Designs and develops user interface features, site animation, and special effects elements
• Translates complex concepts and content into easy-to-consume graphics that help facilitate understanding
• Creates textual web content and/or proofs existing content for publishing
• Serves as resource to Web staff and clients in developing user-friendly formats and producing documents in HTML and other applications
• Creates Web graphics, logos and illustrations to help translate complex concepts and content
• Implements Web-based /interactive media strategies
• Maintains knowledge of graphic design trends and best practices through professional associations, conferences, and seminars
• Administers and updates corporate digital media systems
• Monitors Web Pages and other electronic media, to identify and correct technical and grammatical problems
• Monitors ongoing digital media communication projects to assure timeliness of delivery; provides project status updates to clients and supervisor
• Recommends changes to Website to improve system functionality and enhance its effectiveness; updates content of electronic media
• Evaluates information on the use of Web/Internet applications/technologies and marketing trends; determines feasibility of applications/technologies and makes recommendations
• Participates in strategic/conceptual development meetings with clients and supervisor to determine project requirements and objectives
• Participates in analysis and development of new and innovative ways to improve member service using Website and other forms of electronic media to enhance marketing communications
• Maintains log of assignments and provides statistical data to supervisor
• May be assigned to small projects or to phase(s) of larger project(s); Assists with system-wide complex projects
• Integrates and implements new technology
• Troubleshoots day-to-day- problems and recommends solutions
• Performs other related duties as assigned

Qualifications and Education Requirements:

• Strong graphic design skills – able to take complex information and design graphics that make it easier to consume and understand.
• Web design skills – good understanding of how to design the layout of websites so that they are easy to navigate and intuitive
• Excellent writing skills – able to take raw content and transform it so that it is consumable via the web
• Working knowledge of Web design techniques and practices
• Familiarity of PC and Internet/Web-based technologies such as HTML, XHTML, CSS, JavaScript, JQuery and PHP.HTML, Lotus Notes, Web content management software, editing and authoring tools and development languages
• Familiarity with MAC and PC Web design applications and basic skill in manipulating computer files on both
• Familiarity with marketing communication principles and skill in designing Web Pages
• Effective interpersonal, verbal, and written communication skills, including the ability to relate technical concepts to non-technical personnel, and to present findings and conclusions clearly and concisely
• Research, analysis, and problem solving skills
• Experience in business operations and customer service relations, preferably in a financial institution

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Desired Qualifications and Education Requirements:

• College degree or coursework in computer science/information systems, visual communications, interactive media involving design or development of computer programs/applications
• Experience with Sharepoint and AEM is a plus