Job description

URGENTLY HIRING IMPORT CUSTOMER SERVICE REPRESENTATIVES!

STARTING AT $18.00 PER HOUR

JOB SUMMARY:

Responsible for providing customer service for Import customers to ensure they receive up-to-date cargo tracking information and on-time delivery of import cargo.

Job Duties:

• Prepare the shipping file for billing upon completion of delivery

• Processes orders received by mail, fax, e-mail, EDI from customer or company employee

• Examine records such as bills of lading and related documents and correspondence and inform the customer of shipping dates, anticipated delays, and any additional information needed by the customer using e-mail and/or telephone.

Qualifications:

• Two years Customer Service experience in Import or similar type industries.
• SAP experience is preferred but not required.
• At least one year of experience processing orders, transactions, and or requests.
• Strong time management, multi-tasking, prioritization, and organizational skills.
• Previous customer service experience Logistics knowledge/experience.