Sidney Regional Medical Center is searching for a Patient Account Specialist to join our team. This is a full-time Monday through Friday 8:00am-5:00pm opportunity.

Job Responsibilities:

• Provides excellent customer service to internal and external SRMC customers.
• Read, understand, and monitor account balances for accuracy.
• Contact patients with payment options on delinquent accounts.
• Assist patients with billing inquiries.
• Process accounts according to tickler guidelines and rules.
• Assure accounts are receiving statements properly.
• Process and review financial applications, including charity and extended terms applications.
• Educate patients on estimated cost of service and projected payments.
• Post payments collected and reconcile daily.
• Reviews and processes accounts to be submitted to collections.
• Ensure bad debt is returned and processed based on statute guidelines.
• Process and follow up on all legal accounts.
• Identify patient refunds and small balances for processing.
• Other duties as assigned.

Education & Experience:

• High School Diploma or GED
• 2-3 years of healthcare billing experience preferred

Knowledge, Skills, & Abilities:

• Reliable and timely attendance
• Strong customer service skills
• Ability to multi-task and prioritize workload
• Strong team player
• Ability to keep information confidential and protect patient information

Sidney Regional Medical Center is an EEO Employer/Vet/Disabled