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Head of Design

SigFig

Head of Design

San Francisco, CA
Full Time
Paid
  • Responsibilities

    THE COMPANY -- SIGFIG 

    WE ARE SIGFIG. We're here to empower everyone to achieve their life goals and ambitions. It takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions to be customer-centric, engaging, and intuitively designed that use technology to serve customers at scale.

    We are committed to building impactful financial solutions that are accessible and affordable to everyone. Using a combination of design, data science, and technology, we help provide people with financial advice and guidance they need to achieve their life goals. Whether it's through our direct to consumer or businesses to consumer products through partnerships with some of the world's largest and most innovative financial institutions like Wells Fargo, UBS, and Citizens Bank, SigFig seeks to help consumers and institutions make better financial decisions.

    Headquartered in San Francisco, we also have amazing talent solving interesting problems across our offices in Calgary, Tucson, Phoenix, Singapore, and New Delhi. Come thrive at SigFig.

    THE TEAM -- DESIGN

    Be a part of the team that cares about making people's lives truly better by dramatically improving their financial futures. We're not afraid to tackle difficult design problems and we strive for the most elegant solution possible. We love to craft interaction gems, yet we don't lose sight of our team and product goals. We love shipping high-impact products that move and transform how people invest and view their money.

    THE OPPORTUNITY -- HEAD OF DESIGN

    We're looking for an individual who will lead a team of talented designers to find and transform the intersection between customer jobs and business goals into amazing experiences. Our work is never finished, and that applies to developing ourselves and our skills. Join us and build products people trust and love. 

    HOW YOU'LL MAKE AN IMPACT

    • Articulate the vision and design strategy for all things design at SigFig, including: Managed investments and financial advice for consumers, advisor tools, marketing, and brand design, vision typing for business development, and trading tools. 
    • Inspire, mentor, and guide designers as they progress in their careers. 
    • Collaborate cross-functionally with product managers, engineers, investment managers, business development, and partner managers.
    • Facilitate design workshops or sprints to generate new ideas and align internal and external stakeholders.
    • Synthesize and share user research insights with the wider team
    • Present design initiatives and vision to internal and external leaders. 
    • Create effective feedback structures to ensure we are designing and building the best products possible.

    WHY WE VALUE YOU

    • A strong portfolio representing your past work or past work of your direct reports that exhibits a keen sense of design, color, typography, and iconography: you have a high bar for excellence and know the difference between “good” and “great”.

    • User-centered perspective: you understand how to place the user at the center of your strategy, process, and methodology.

    • Team building experience: You have recruited successful designers in the past; you understand how to create safe environments for feedback and you inspire teams through your direction and vision. 

    • Operational savvy: You create structures so that your team the teams you collaborate with can run independently and successfully.

    • Communication skills: You are a clear communicator and aren't afraid to have a point of view. You can navigate the intricacies of multi-disciplinary teams and can resolve conflicts if they arise.

    • Understanding that product design is more than just pixels: Product design has an enormous impact because it touches people through a business's core strategy. Embracing team objectives and delivering excellent, relevant work drives and motivates you. 

    • Experience with B2B2C/Enterprise product development: You understand the level of robustness that an enterprise product requires. 

    • Strong design platform fundamentals: You understand the benefits and pitfalls of managing a core design system that multiple partners inherit from. 

    • Experience managing clients: You are adept at managing feedback from your immediate team members and potential partners.

    • Self-initiative: You must be comfortable working in ambiguity and helping others navigate fuzzy worlds. You are flexible and open-minded.

    • Interest in finance or personal finance: You are motivated by the idea of helping Americans achieve better financial outcomes.

     

    IDEAL SIGFIGIAN FOR THIS ROLE

    • 10+ years of experience in product design with 3+ years managing a team
    • Portfolio showcasing your best work or representative work of your past directs  
    • Familiarity with industry-standard apps and tools such as Figma, Sketch, Adobe Creative Suite, Framer, Invison, and Usertesting.com\

    PERKS AND BENEFITS

    • Competitive Benefits Package
    • Flexible PTO
    • 401K with Company Match
    • $1000 Yearly Wellness Benefit 
    • Employee Recognition Program
    • And more!

    Founded in 2007, SigFig is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions.

    © Nvest. All rights reserved, SigFig is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.

    San Francisco Applicants: SigFig will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance.