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Business Services Analyst

Silicon Beach Solutions

Business Services Analyst

Fountain Valley, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a ".com" Business Services Analyst to join our long-standing team to support our Automotive OEM client's Business IT. This .com Business Services Analyst will support a Sr. Manager of Interactive Marketing team and will be stationed at the Corporate Office in Orange County, CA. This position will help with the consumer-facing website initiatives and also work cross functionally with Marketing and business partners on activities to achieve brand vision and objectives.

    This is currently a FULL REMOTE POSITION (due to COVID) and will transition to PARTIAL REMOTE/PARTIAL ONSITE (ETA SEPTEMBER).

    Job Requirements, Experience, Degrees, and Details:

    • Proficient in experience and skill Business Requirements gathering as an IT Business Analyst.
    • Experience of delivering digital projects, either as a member of IT, or as a key lead from within a Digital Marketing function or the business.
    • Consumer-facing website or .com project experience a must.
    • Minimum 5-8 years as a Business Services Analyst in a fast paced work environment.
    • Experience working across multiple functional areas.
    • Interactive or digital marketing background preferred.
    • Automotive background preferred.
    • Bachelor’s degree (business or IT) preferred.

    Software/Technical Expertise and Skills:

    • Proficient in various Business Analyst tools across IT Enterprise.
    • Proficient in interpreting and communicating business requirements into actionable specifications for front-end and back-end development teams.
    • Proficient in SDLC and Agile methodologies.
    • Crafting requirements (user stories, detailed functional specs), process diagrams, user and test cases, systems documentation.
    • Ability to facilitate and guide Wireframe and Prototyping: Visio, Invision, Database and SQL knowledge preferred.
    • Very familiar with Adobe AEM web CMS and other .com related software or tools is preferred.
    • Jira and Confluence experience a must.
    • Expert level in MS Word, Excel, PowerPoint, MS Visio, Project, SharePoint and Outlook.

    Soft skills:

    • Experience working in a dynamic, fast-paced environment that requires a self-starter approach and outgoing personality.
    • Requires multi-tasking skills with self-organization, prioritization and time-management.
    • Requires strong written and verbal communication skills.
    • Expert in writing business and/or technical requirement documents and communicate requirements with the business stakeholders.
    • Must be detailed oriented.
    • Knowledgeable in web development process.
    • Knowledgeable in data content management system.
    • Strong organizational and analytical skills.
    • Ability to work independently with minimum supervision and instruction.
    • Requires positive and proactive attitude.

    Here is what a typical day would be like for this important position:

    • Work closely with the Product Owners, Project Managers, and Specialists/SMEs to interview, review, analyze, develop business requirements, wireframes and storyboards for website redesign projects.
    • Ability to communicate with a wide variety of technical and non-technical stakeholders both internally and externally, through written and verbal communication in technical and business terms as needed.
    • Coordinate as .com Business Services Analyst with Interactive Marketing and interrelated departments, Marketing Agency, IT , and 3rd Party Vendors.
    • Provide timely, accurate and complete documents and/or artifacts as needed and required.
    • Coordinate/review UAT test plans, use cases, and test scripts as needed; may need to generate for some cases.
    • Assist user testing as required and needed; UAT, End-to-End Testing, Regression Testing, Smoke Testing, Production Validation Testing, System Integration Testing, etc.

    PLEASE ANSWER ALL SCREENING QUESTIONS HONESTLY AND CORRECTLY TO BE CONSIDERED

    Company Description

    Silicon Beach Solutions offers very competitive compensation and we truly value our team members! If you feel you are a good fit... then don't hesitate to APPLY here, however, make sure you meet the minimum requirements first as we are looking for a Rockstar for the long term. This position requires conducting a background check as part of job acceptance. PLEASE READ THIS BEFORE APPLYING: No Staffing Companies. No Transfers. No Relocation reimbursements. Interviews will be a combination of phone, video conference/on-site.