Job Description

SILK TITLE CO. IS A PRIVATELY OWNED, FAST-GROWING COMPANY WHICH HANDLES BILLIONS OF DOLLARS A YEAR IN REAL ESTATE TRANSACTIONS FOR SOME OF THE NATION’S TOP FIN-TECH INSTITUTIONS. OUR MOTTO, SERVICE AT SCALE, COMBINES OUR TECHNOLOGY, PROPRIETARY PROCESSES, AND TALENTED TEAM TO DELIVER TITLE INSURANCE, SEARCH, AND SETTLEMENT SERVICES ACROSS THE NATION. 2020 has been a year of massive growth, so we need more thinkers and doers to join us immediately. Stuffy cover letters and fancy sounding resumes aren’t our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business. Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We all depend on each other which is why everyone brings their A game each day. It’s fast-paced but we have a lot fun too.

We are currently looking for top talent to fill out role of Title Specialist. Attention to detail is key because this person generates title commitments, letters of intent to issue a title insurance policy upon the closing of a transaction under specific conditions and requirements – to ensure each document is accurate and consistent with the current information reflected in the public and records (the abstract). The Title Specialist utilizes partners for some data entry functions. The Title Specialist delivers the final title commitment product to clients along with the Tax Certificate, Preliminary CD, Closing Protection Letter and Wiring Instructions. The Title Specialist is also responsible with communicating with clients and vendors on matters related to title.

We are also looking for top talent tp fill our role of Curative Specialist. Attention to detail and critical thinking is key because this position is responsible for the overall title and document curative process. The candidate will be responsible for reviewing and understanding title and/or document deficiencies. He/she will work with internal and external parties to cure and provide closing guidance to our clients. This position requires the ability to have numerous tasks open simultaneously and to keep a full and complete inventory of all outstanding issues, including follow-ups items and times. A successful candidate must be able to concisely articulate any issues, verbally and/or written, to facilitate resolution for closing to our client.

The ideal candidate will have:

• High School Diploma or equivalent
• Minimum of 1 year of customer service-related work experience
• Experience with Microsoft Office applications and general computer use
• Previous experience in title review, curative and/or mortgage or title industry a plus
• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer concerns.
• Proficient computer skills with the ability to learn new software.
• Excellent organizational skills and high attention to detail
• Excellent verbal and written communication and interpersonal skills
• Excellent problem-solving skills

Benefits:

Silk Title Co. offers health insurance, paid time off, paid holidays, retirement plan, and an employee assistance program. In addition, the company offers a positive work environment where individual and team contributions are recognized and rewarded. We work hard but also know how to incorporate some fun through team building challenges, staff meetings, and company sponsored breakfast and lunch. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.

Pay range: $17-$24/hr, eligible for overtime.