Atlas Van Lines: go new places - Moving Company TV Commercial from Atlas Van Lines, Inc. on Vimeo.

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.

Every day we help you _go new places_®, with expertise in moving and logistics, bringing the world within reach.

JOB OVERVIEW: Atlas Van Lines is seeking an organized, detail-oriented, and driven Service Desk Coordinator II to join our IT team! The candidate will be responsible for acting as the first point of contact for all computer users.

The essential duties and responsibilities are as follows:

• Interacts with technical staff to resolve service issues
• Handles calls from agents and Headquarter staff concerning problems and services
• Develops and enforces procedures to ensure calls are answered quickly and accurately
• Maintains Atlas Headquarters and Atlas Net websites
• Security administration for AtlasNet accounts

EMPLOYMENT TYPE & HOURS: This full-time position will consist of 40 hours per week. Hours may fall between 7:00 am to 7:00 pm (rotating schedule), Monday-Friday with after hours on call.

BENEFITS: Medical/vision/dental/life insurance; 401K retirement plan; vacation and holiday pay; wellness program; on-site medical clinic; on-site fitness center; training opportunities.

Atlas is an EO employer - Veterans/Disabled and other protected categories.

Required Skills

• Experience with spreadsheet and word processing software such as Microsoft Office
• Experience with internet software such as Internet Explorer, Google Chrome, and Firefox
• Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations

Required Experience

• Experience with spreadsheet and word processing software such as Microsoft Office
• Experience with internet software such as Internet Explorer, Google Chrome, and Firefox
• Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations