Job Description

THE SILVER AIR TEAM IS GROWING, AND WE ARE LOOKING FOR AMAZING PEOPLE TO GROW WITH US!

Silver Air is uniquely different than the rest. Our luxury brand is built on the foundation of quality, transparency, advocacy, strong relationships, and value for our clients. Our number one priority is supporting our people to deliver our customers an exceptional aviation experience. We are focused on quality over quantity in everything we do, and we are looking for a few of the “Best” in the business, not a lot of the average.

Silver Air offers competitive compensation packages, a comprehensive benefits program that includes a 5% match on 401K retirement savings, full medical coverage for the employee and dependents, and a flexible time-off policy.

Silver Air has an excellent opportunity for an incumbent who values a fast-paced, highly collaborative work environment. This position has a heavy focus on sales, supporting our wholesale client base and our retail sales team to optimize the use of our fleet of private jet aircraft in the charter market. This is a highly dynamic environment that requires complex problem-solving at times. The ideal incumbent will have the ability to effectively work with multiple stakeholders quickly to create a successful sales outcome. The incumbent must hold privacy in high regard while working with our high-profile and celebrity clientele. Silver Air is a 24/7 organization, so this role requires a flexible schedule, including nights, weekends, and Holidays.

The people here at Silver Air don’t just fulfill clients’ travel requests — they craft the kind of wonder and world-class service that has revolutionized the entire private jet industry. We pride ourselves on people's diversity and their ideas that inspire the innovation that runs through everything we do.

• Previous experience in business to business (B2B) sales
• Previous work experience in technical sales
• Excellent verbal and written communication skills
• A high level of professionalism
• Strong command of the English language
• Ability to quickly learn software products and industry terminology
• Persistent yet pleasant attitude
• CRM experience
• Detail-oriented, driven, and tenacious
• Results-oriented and strong multi-tasking
• Capable of handling high-volume of inbound charter request
• Highly competent with technology and systems
• College Education

JOB FUNCTIONS

• Receive and process inbound quotes for wholesale customers

• Receive and process inbound quotes for our Private Jet Advisors (PJAs)

• Strategically source and quote prospective charter flights through message boards and digital marketplaces

• Work with flight support and maintenance to optimize the fleet utilization

• Conduct follow up communication with customers once quotes have been sent out

• Maintain charter quotes and sales volumes as determined by department manager

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• 4-year degree
• Strong customer service experience (2-3 years)

SKILLS/KNOWLEDGE/BEHAVIORS:

• High-level customer service skills
• Good verbal and written communication skills
• Good organizational skills
• Strong time management
• Critical thinking
• Highly Driven
• Collaborative
• Tech Savvy

FUNCTIONAL & TECHNICAL COMPETENCIES:

• Proficient in Microsoft Applications, including Teams and Word.

COMPANY CULTURE:

Silver Air is driven to be the best in our industry – to change our industry by creating an environment where our team members can be their very best individually and collectively.

We've built a culture based on core values like Drive, Integrity, Simply, Caring, and Discipline. Silver Air fosters an environment of safety-first flight operations and service-first client relations. We believe our people are our greatest asset, and we encourage contribution and collaboration. Utilizing the latest technologies interwoven with industry-leading business practices ensures an environment of peak productivity and professionalism.

ABOUT US:

Silver Air is a leading private aircraft management company and direct charter operator that delivers a transparent, owner-advocate approach to management creating, valuable partnerships with private jet owners. Founded in 2008, the company is based in Southern California with corporate offices in Santa Barbara. Silver Air manages a comprehensive fleet of aircraft from light to long-range heavy jets and a global network operating around the clock, 24-hours-a-day.

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