Job Description

Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future. Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.

By assisting the Trading Desk, Wire Operations and Accounting teams, the Trading Middle Office Analyst is responsible for the implementation, enhancement and support of the Bank’s Trading services, and customer service acting as a liaison between internal departments and the Bank’s customers. The Trading Middle Office Analyst supports the Bank’s strategic goals and objectives of the Bank’s trading processes, and related services, which enables the creation and transmission of payment messages, reporting, and other related fiduciary functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

GENERAL

• Serve as central point of contact for trading operational tasks
• Generate and review key risk reporting and report up to management
• Supporting Trade flow, verifications, and record accuracies of each transaction.
• Ensure positional integrity and trade flows between risk systems, processing systems, sub-ledger and general ledger and all supporting trading applications
• Support of client relationship management programs and strategies
• Research and resolve transaction related inquiries from trading, wire ops, and client
  • Correspondent Bank communication
  • Service Message
• Annual review of RMA’s (Relationship Management Application)
• Maintain and coordinate new relationships, such as with Correspondents, SWIFT Corporate, and Annual RMA reviews
• Client Communications
• Processes, solves, and answers complex customer transactions, problems or inquiries.
• Primary liaison between Operations and Trading Desk
• Track Exception cases: Monitor Orders identify repaired/rejected/reversed/discrepancies
• Monitoring and managing changes to client agreements / contracts
• Actively participating in business change initiatives and provide value-added operational support
• Ensure all activities and duties are carried out in full compliance with regulatory requirements
• Establishing a strong control environment around the capture and validation of Trading Transactions
• As volumes increase job duties subject to change with additional responsibilities
• Assists in projects, including testing and procedural updates related to product launch.
• Responds to inquiries or refers inquiries to the appropriate department or person.
• Assures audit compliance and procedure quality control and recommends and initiates corrective actions, and ensures compliance with established Bank policies, procedures and all applicable laws, rules and regulations.
• Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures
• Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice
• Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.

KNOWLEDGE, SKILLS AND ABILITIES

• Minimum of 3 YEARS of relevant business, systems, and FX Middle Office operations experience is required.
• Queue and E-Mail management through application of critical thinking skills
• FX operations experience and FX product knowledge
• Understanding of trade discrepancy resolution
• Excellent oral and written communication skills, ability to communicate complex information in a clear, focused manner
• Actively manage operational risk related to aspects of the currency business: Confirmations, Settlements, and relationship Management
• Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced multi-tasking environment.
• Able to prioritize work, meet critical deadlines, and work effectively under pressure.
• Ability to write, pronounce, understand, process and accurately balance large dollar figures in foreign and domestic currencies.
• Intermediate knowledge of related state and federal banking compliance laws, rules, regulations, Bank policies and procedures, and the Bank’s online and mobile electronic banking products and services.
• Excellent organizational and time management skills with the ability to manage multiple concurrent projects.
• Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, speak clearly to customers and employees.
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to work with minimal supervision while performing duties.

BANK SECRECY ACT REQUIREMENTS

Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

WORK CONDITIONS Standard office environment with a moderate noise level or working remotely.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is:

• Regularly required to talk or hear
• Required to communicate with customer and coworkers verbally and in writing
• Occasionally required to stand; walk
• Required to sit for long periods and reach with hands and arms
• Occasionally required to lift up to 25 pounds
• Able to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision

Management reserves the right to add to, change and revise this description at any time. This description does not include any marginal functions that are incidental to the essential functions. Also, it does not imply that these are the only tasks to be performed by the incumbent. Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor. Any requirement may be modified to reasonably accommodate individuals with disabilities.

Silvergate is an EEO/AA/Disability/Vet

Powered by JazzHR

EHwLmYooF5