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Client Operations Associate - Alternative Assets

Simplex

Client Operations Associate - Alternative Assets

Boston, MA
Full Time
Paid
  • Responsibilities

    This is a hybrid role with 3 days in-office in West Palm Beach, FL, and 2 days WFH.

    Our client is a well-established and growing investment and wealth management firm serving ultra-high-net-worth families, family offices, and institutional investors. They have around 140 employees with offices across the US including West Palm Beach. They manage over 30 billion in Assets

    ** Our client is** seeking a Client Operations Associate within their Operations & Analytics (“O&A”) department is responsible for client portfolio recordkeeping, data management, performance, and reporting as well as oversight over related technologies and third-party service providers. Our clients’ financial lives and investment portfolios are sophisticated, and this team is responsible for delivering solutions to meet their needs.

    The area of focus for this role will be on alternative investments, from direct investments in private and hedge funds to LP investors in pooled multi-manager vehicles. The role will assist in a variety of functions necessary to support the business, including security and client setup and data intake, report creation and maintenance, as well as operational support related to advisor/client inquiries. As a meaningful part of our client’s portfolios, it is critical client alternative investment data is maintained at the highest quality as it integrates into multiple systems and is used by various internal stakeholders and clients. This role will work cross-functionally across O&A and our Advisor teams to enhance our current workflows and systems to support a constantly growing client-base and complexity. A successful candidate will demonstrate intellectual curiosity, an aptitude for leveraging technology-enabled business functions, effective collaboration, and communication, and has an enthusiastic spirit towards doing what is needed to help the business grow and evolve.

    This role is ideal for someone looking to utilize the skills they have learned in alternative fund operations or portfolio accounting and continue to grow in their career.

    • Work in collaboration with key stakeholders to help build and optimize cross-functional workflows to support alternative investment data management, performance measurement, cash flows, and reporting to clients
    • Collaborate with Advisors on day-to-day inquiries along with the evaluation/onboarding of new alternative investments
    • Support the maintenance of alternative data universe, ensuring the timely and efficient processing of LP-level data through a variety of workflows
    • Collaborate with and perform oversight of 3rd party vendors (e.g., Canoe, Addepar, Alter Domus, etc) critical to our operating model
    • Assist with additional functions within the team including but not limited to client onboarding, market reference data management, custom attribute support, valuation, performance, and reporting
    • Participate in strategic initiatives designed to improve the overall client experience
    • Complete additional ad hoc assignments in a timely, accurate, and well-communicated manner

    Qualifications ****

    • 1-2+ years in performance, data, or fund operations, and/or fund accounting within the financial services industry. Prior experience with alternative investments is preferred.
    • Experience with financial technology and workflows; working knowledge of Addepar is a plus
    • Analytically inclined, demonstrating intellectual curiosity, high integrity, and excellent problem-solving skills
    • Ability to multi-task in a fast-paced environment, work independently, build strong cross-functional relationships
    • Strong organization and communication skills, both written and oral
    • Pro-active and solutions-oriented with an ability to thrive in an entrepreneurial environment
    • Bachelor’s degree and a demonstrated track record of academic success

    **Benefits **

    • Medical, Dental and Vision
    • 401k Matching
    • Life Insurance
    • Paid Parental Leave
    • Fitness Reimbursement
    • Education Reimbursement for certification programs (e.g., CFP, CFA)
    • Charitable Matching Program
    • Hybrid schedule
    • Work-From-Anywhere Weeks

    #ZR