We are again supporting an exceptional and successful client this is looking to expand their Customer Support team. They have aggressive onboarding goals and are looking for top notch people who can maintain existing relationships and ensure their partners get the best experience available. As a Customer Support Rep you will be working directly with consumers on an inbound / outbound basis. 

This position is mostly REMOTE however we will need people to be willing to travel occasionally to the clients flex office space in South West Austin. This will be for company meetings, social events, and any in person meetings that are required. Any new hires will be provided with the necessary computer equipment and supplies to be able to work remotely

This position offers $18 per hour with added company bonuses on top.

WHY YOU MIGHT BE INTERESTED IN THIS JOB:

• Full time position with benefits / health insurance
• A chance to join a fast growing, venture capital backed tech company
• A chance to work in a thriving industry in these uncertain times
• Proven management / leadership team that has successfully scaled startup companies in the past. 
• Fun, inclusive culture
• No Sales! This is not an insurance sales or 100% commission job. This is a full-time 40 hour/week permanent job!
• Great pay with a ton of upward mobility.

WHAT WILL YOU BE DOING

• Working directly with and informing customers who are interested in making a product purchase. 
• Provide ongoing feedback to the management team for continuous improvement of our product offering

REQUIREMENTS:

• High volume inbound or outbound customer service, phone or like experience. 
• Excellent communication skills, both verbal and written
• Customer fixated with active listening skills and the ability to build relationships
• Self-directed, rolls up the sleeves and overcomes obstacles
• Engages in problem solving activities regularly and autonomously
• Sets, pursues and follows-through with achieving goals with a sense of urgency
• Collaborative attitude and desire to contribute outside primary areas of responsibility
• Well organized with exceptional attention to detail

Great chance to get involved with a great company at an early stage and propel your career. They offer a great working environment, promotion opportunities, and a good benefits package. If you are interested please forward your most updated resume that highlights your relevant experience.