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Virtual Leasing Consultant

Simplifyy

Virtual Leasing Consultant

Kansas City, MO
Full Time
Paid
  • Responsibilities

    Simplifyy is a fast growing technology solution in property management that streamlines interactions between landlords and tenants, simplifying the lives of both. Symplifyy closes the gap between property managers & renters by providing easy-to-use communication tools for everything from prospective client to maintenance requests.

    We are seeking an experienced LEASING CONSULTANT to provide customer service that is beyond outstanding. We're looking for a driven, intelligent person who regularly goes the extra mile. You should thrive on the urgency of a startup atmosphere and be a creative problem solver, and love to close the deal! You must be well-disciplined, and self-motivated.  This is a work from home position.

    Responsibilities

    • Use strong customer service skills and a consultative approach to cultivate prospective residents and recognize their needs regarding the property, neighborhood qualities, and location
    • Handle thorough and accurate follow up on all leads within the anticipated timeline
    • Negotiate lease terms and signings, and review documentation with new residents
    • Maintain a professional, courteous manner with all residents, vendors, contractors, and fellow team members
    • Manage and respond to large amounts of incoming calls, voicemails, texts, or emails from Simplifyy's current residents
    • Identify and assess customers' needs to achieve high level of resident satisfaction
    • Build sustainable relationships of trust through open and interactive communication
    • Enter all current resident maintenance requests into the SuperRenter system
    • Perform various administrative tasks as needed or as directed by the leadership team and any additional responsibilities as required

    QUALIFICATIONS

    • High school diploma or equivalent required
    • Ability to read and write English fluently
    • Ability to read and write Spanish fluently is a plus
    • Ability to perform basic to intermediate math
    • Prior leasing experience strongly preferred
    • Flexible and capable of prioritizing tasks when working in a busy and changing environment
    • Excellent verbal and written communication, customer service, and organizational skills
    • Computer literacy required
    • Ability to successfully comprehend and display knowledge gained during training courses
    • Must have internet available at home

    ATTENDANCE/TRAVEL

    • Due to property staffing limitations, position requires that individual be able to work scheduled hours on a consistent basis and, if necessary, overtime hours when requested
    • Travel may be required as necessary to attend training and other company functions

    PHYSICAL DEMANDS

    • Frequently required to sit, talk, and listen
    • Frequently required to utilize hand and finger dexterity (typing)