Job Description

TECHNICAL SUPPORT SCIENTIST- SIMPLY BIOTECH

OVERVIEW

Are you looking for a new career opportunity with an exciting biotech company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

Immediate opening for a Technical Support Scientist in Menlo Park, CA who possesses:

• Ph.D. in relevant biological field (Molecular/Cell Biology, Genetics) or at least Master's degree with 3-5 years hands on mammalian cell culture experience
• CRISPR experience a plus, but not required
• Excellent verbal/written communication

Email resumes to rmontillo@simplybiotech.com or call 858.633.2357

FULL DESCRIPTION: OUR CLIENT IS SEEKING A TECHNICAL SUPPORT SCIENTIST TO JOIN THEIR TEAM IN A NON-LABORATORY ROLE. THE TECHNICAL SUPPORT SCIENTIST IS A POSITION CRITICAL TO SUPPORTING BOTH COMPANY'S SCIENTIFIC AND COMMERCIAL ORGANIZATIONS AND OUR CUSTOMER'S TECHNICAL NEEDS IN THE CONSTANTLY EVOLVING DOMAIN OF CRISPR/GENOME ENGINEERING. THIS ROLE WOULD FOCUS ON EFFECTIVELY MANAGING TECHNICAL SUPPORT DISCUSSIONS BETWEEN THE COMPANY AND THEIR CUSTOMERS AND INVOLVES WORKING CLOSELY WITH OPERATIONS, PRODUCT MANAGEMENT, MARKETING, AND COMMERCIAL TEAMS TO ENSURE EXCELLENT TECHNICAL SUCCESS FOR ALL LEVELS OF CRISPR RESEARCHERS WITH THEIR RANGE OF GENOME ENGINEERING PRODUCTS. IF YOU ARE MOTIVATED BY HELPING OTHERS, KEEN TO HELP SCIENTISTS ON THEIR PATH FROM DISCOVERY TO CLINICAL AND HAVE AN INTEREST IN CONTRIBUTING TO THE ADVANCEMENT OF LIFE SCIENCES AND TECHNOLOGIES IN A FAST-PACED ENVIRONMENT, THEN THIS IS THE POSITION FOR YOU!

The selected candidate will further possess:

• Strong technical knowledge around experimental design, execution, analysis, and troubleshooting portions of CRISPR workflows and basic molecular biology techniques.
• Ability to quickly learn and synthesize scientific concepts
• Excellent communication (verbal and written), problem-solving, collaborative and networking skills – both towards other scientists/customers and internal research, support, and sales teams
• Keen to help scientists with different backgrounds and expertise levels to successfully perform genome engineering experiments
• This is a great opportunity if you are looking to transition out of the lab to be closer to customers while remaining technical and up to date with cutting-edge science.

The selected candidate will be responsible for the following:

• Own the technical and scientific success of our customer experience with the company's CRISPR genome engineering products.
• Provide excellent scientific and customer support throughout the entire CRISPR experimental outline: experimental design, troubleshooting, and analysis.
• Provide timely support to CRISPR researchers through email and phone calls.
• Assist with custom RNA order intake, feasibility assessment, and provide relevant technical updates to customers and or the sales team.
• Assist with generating and maintaining online external customer support content and resources.
• Maintain an excellent working knowledge of relevant CRISPR/Genome Engineering publications; keep up to date on the latest reports and research trends from the literature; attend relevant conferences.

For immediate and confidential consideration, please email your resume to rmontillo@simplybiotech.com or call 858.633.2357

More information can be found at www.simplybiotech.com

Company Description

IT'S ALL WE DO. We believe that effective and successful recruiting must be specialized, both in industry and geography. It is the only way to truly know both companies and job seekers and the most effective way to bring them together. THE INSIDER'S NETWORK When you register with us, we plug you into an existing network of companies that don’t always post to job boards. You will have access to unique opportunities throughout the greater Los Angeles area - opportunities you won’t find on your own. THANK YOU FOR CALLING We’ve picked up that old book on customer service, dusted it off, and put it back into practice. How many times have you left a message and never heard back? How many recruiting firms have you sent your resume to who haven’t called you back promptly? At TalentZök, customer service is our priority. We return calls promptly. We don’t let you fall through the cracks. It sounds so simple yet so few know how to do it right. THE IMPORTANCE OF A FIRM HANDSHAKE There is no substitute for meeting someone in person. It is the only way to really understand people. We interview all of our candidates in person before they interview at our client companies to ensure the best possible fit. We also visit companies in person, meet the people involved in the decision, get a feel for the company culture and get a thorough understanding of the job. We won’t waste your time because we’re committed to understanding exactly what it is you’re looking for.