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Sales Support Associate

S

Simply Biotech

Sales Support Associate

Doral, FL
Full Time
Paid
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  • Responsibilities

    Job Description

    SALES SUPPORT ASSOCIATE - SIMPLY BIOTECH

    Are you looking for a new career opportunity with an exciting biotech company?! Then we have got the right team for you! In this role, you are responsible for the duties listed below.

    Immediate opening for a Sales Support Associate at our client, an 'essential business', located in Doral, FL who possess:

    • Associate degree or equivalent experience
    • 2+ years of experience
    • Proficient with Microsoft Office

    Email resumes to ajones@simplybiotech.com or call 858.251.3562

    FULL DESCRIPTION: A SALES SUPPORT ASSOCIATE IS A MEMBER OF THE COMPANY'S INTERNAL SALES TEAM, RESPONSIBLE FOR SUPPORTING AND ASSISTING THE TEAM WITH OUTREACH IN ORDER TO GENERATE SALES AND PROSPECTS. THEY ALSO PLAY AN IMPORTANT ROLE IN ENSURING CUSTOMER SATISFACTION THROUGH ACCURACY AND EFFICIENCY OF THEIR WORK. THE ABILITY TO INTERACT EFFECTIVELY WITH CUSTOMERS AND COLLEAGUES IS ESSENTIAL.

    The selected candidate will further possess:

    • Excellent Communication Skills with a Strong Command of English Language (verbal and written)
    • Excellent customer service skills including ability to listen as well as to communicate effectively, both written and orally
    • Microsoft Office skills (Excel, Outlook, Word, PowerPoint and Publisher are a plus)
    • Highest level of professional ethics, integrity, and honesty
    • Passion for excellence and a strong sense of urgency
    • Team player; loyal to corporate goals and objectives
    • Excellent analytical and problem-solving skills
    • Must be internet savvy and able to perform various internet related tasks on a daily basis
    • Cooperation and concern for others, being pleasant with others on the job and displaying a good-natured, positive, and cooperative attitude, demonstrating initiative and a willingness to work
    • Ability to work in a fast-paced environment
    • Ability to multi-task, prioritize, manage time effectively, while accepting additional tasks and assignments as required.
    • Attention to detail, being careful and thorough in completing work tasks
    • Ability to assimilate new concepts and adapt to change

    The selected candidate will be responsible for:

    • Keep records of customer interactions, process customer accounts and file documents through e-CRM system.
    • Recording sales trends and liaising with account managers to develop sales strategies.
    • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
    • Possess good team working skills to process workflow through other departments, such as, Accounting, Marketing, Purchasing, and Warehouse
    • Conduct online research. This may include industry information, scholarly websites, and different internet resources.
    • Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other developments.
    • Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. This includes checking product availability, tracking orders, product pricing.
    • Handling administrative duties for the company and its executives and management teams.
    • Must possess telemarketing skills and active listening skills to be able to perform outbound calls and assist with lead generation
    • Prepare a variety of reports, supply information requests, preparing forms/documents, arrange conference calls, and schedule meetings.
    • Other duties as assigned.

    For immediate and confidential consideration, please email your resumes to ajones@simplybiotech.com or call 858.251.3562

    More information can be found at www.SimplyBiotech.com

    Company Description

    IT'S ALL WE DO. We believe that effective and successful recruiting must be specialized, both in industry and geography. It is the only way to truly know both companies and job seekers and the most effective way to bring them together. THE INSIDER'S NETWORK When you register with us, we plug you into an existing network of companies that don’t always post to job boards. You will have access to unique opportunities throughout the greater Los Angeles area - opportunities you won’t find on your own. THANK YOU FOR CALLING We’ve picked up that old book on customer service, dusted it off, and put it back into practice. How many times have you left a message and never heard back? How many recruiting firms have you sent your resume to who haven’t called you back promptly? At TalentZök, customer service is our priority. We return calls promptly. We don’t let you fall through the cracks. It sounds so simple yet so few know how to do it right. THE IMPORTANCE OF A FIRM HANDSHAKE There is no substitute for meeting someone in person. It is the only way to really understand people. We interview all of our candidates in person before they interview at our client companies to ensure the best possible fit. We also visit companies in person, meet the people involved in the decision, get a feel for the company culture and get a thorough understanding of the job. We won’t waste your time because we’re committed to understanding exactly what it is you’re looking for.