Insurance Personal Lines Customer Service Representative

Allstate Insurance Agency - Vanajakshi Tanguturi

Insurance Personal Lines Customer Service Representative

Johns Creek, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Job Description

    As an Insurance Producer you are responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

    Responsibilities:

    Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.

    Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.

    Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.

    Support and prepare clients for renewal and retention, and maintain strong client relationships.

    Anticipate, respond to, and follow up on all existing client needs.

    Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner.

    Qualifications:

    Actively hold insurance license, Property & Casualty.

    Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base.

    Have a proven track record of business to business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.

    Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.

    Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills.

    Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems.

    Bilingual Spanish preferred but not required.

    Flexible work from home options available.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.