Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: Respond to customer inquiries, product and service questions, and customer complaints Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Maintain customer accounts and update with new account information as needed Interact with the sales lead to maintain and improve service and product knowledge Qualifications: • High school diploma, general education degree, or equivalent. • Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support. Compensation: $21.50 - $32 hourly

•