Benefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Training & development
Vision insurance
Agape Care – Site Manager Job Description
Position Title: Site Manager
Reports To: CEO
Locations: Agape Care Homes & Limitless Day Centers
Position Summary The Site Manager is responsible for overseeing the daily operations of assigned homes and/or day centers, ensuring high-quality care, compliance with all Ohio Department of Developmental Disabilities standards, and delivery of Agape Care’s mission of Legendary Service. This role ensures staff accountability, consumer safety, and operational excellence across all assigned sites.
Key Responsibilities
Oversee day-to-day operations of assigned homes and day centers
Ensure proper staffing ratios are maintained at all times
Monitor daily schedules, programming, and activities
Ensure a clean, safe, and structured environment for all consumers
Conduct routine site visits and walkthroughs
Serve as on-call contact for all call-offs, emergencies, and staffing needs
Coordinate coverage for call-offs and last-minute schedule changes
Assist with staff scheduling and shift adjustments
Ensure staff arrive on time and are fulfilling their responsibilities
Provide direct supervision, coaching, and support to staff
Enforce Agape Care policies, procedures, and expectations
Address performance concerns promptly and professionally
Assist with training new hires and ongoing staff development
Promote the 5 Agape Care Principles:
Be Positive
Make Quality Personal
Deliver Legendary Service
Always Think Team
Keep Things Fun
Ensure compliance with DODD, Medicaid, and agency policies
Monitor and verify accurate documentation (daily notes, attendance, incident reports)
Ensure EVV (Sandata) compliance for all services
Review and follow Individual Service Plans (ISPs)
Ensure all paperwork is submitted timely (timesheets, attendance, mileage logs)
Ensure the health, safety, and well-being of all consumers
Respond to incidents and ensure proper reporting procedures are followed
Support staff in managing behaviors and implementing positive interventions
Communicate with families, guardians, and SSAs as needed
Maintain clear and consistent communication with leadership
Participate in leadership and team meetings
Communicate updates, concerns, and changes to staff
Ensure proper handoff communication between shifts
Ensure engaging, person-centered programming is being delivered
Support community outings and activities
Identify areas for improvement and implement solutions
Maintain high standards of service aligned with Agape Care’s brand
Additional Duties
Assist with tours for prospective families
Support onboarding and orientation of new consumers
Ensure transportation coordination when applicable
Step in to provide direct care support when needed
Qualifications
Experience working with individuals with developmental disabilities
Leadership or supervisory experience preferred
Knowledge of DODD rules and compliance
Strong communication, problem-solving, and leadership skills
Ability to manage multiple sites and priorities
Reliable transportation and flexibility with schedule
Core Expectations
Be available and responsive when on call
Lead by example with professionalism and integrity
Hold staff accountable while supporting their growth
Uphold Agape Care’s reputation for Legendary Service
Site Manager Compensation Package
$25/hour × 25 hours/week
$625/week $32,500/year
Weekday: $75/day
Weekend: $125/day
Estimated (5 weekdays/week):
$375/week
$19,500/year
Annual Bonus: Up to $2,000 total per year
Based on:
Attendance & coverage (minimal call-off issues)
Compliance (EVV, documentation, audits)
Staff retention & leadership
Guardian/family satisfaction
Can be paid:
Annually
OR
Split into quarterly payouts ($500 each) based on performance
Medical, Dental, Vision
Life Insurance
$100,000 Employer-Paid Policy
Employee Assistance Program (EAP)
Mental health support
Financial counseling
Work-life resources