Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

The Technical Services Site Manager is responsible for overseeing the performance and daily operations of all IT and Cybersecurity support services provided under the Navy Medicine Operational Training Command (NMOTC) contract. This position serves as the primary point of contact for the contractor and holds full authority to manage staff, resolve issues, and ensure contract compliance.

RESPONSIBILITIES

Lead and manage all contract activities related to technical services across NMOTC and its subordinate commands.

Serve as the principal liaison to Government stakeholders, ensuring clear communication and efficient operations.

Provide remote support during outages, including coverage on federal holidays or administrative closures.

Supervise IT support personnel and ensure compliance with DoD and Navy IT policies, cybersecurity standards, and procedures.

Ensure staffing coverage and quality service delivery at multiple CONUS locations, including Pensacola, San Diego, Groton, Fort Bragg, and others.

Support quality control and continuous process improvement initiatives across all technical service areas.

Respond to emergent service needs, coordinate corrective actions, and submit required reports and documentation.

REQUIRED QUALIFICATIONS

10 years of DoD/DoN industry IT experience or 15 years of general IT experience.

5 years of supervisory experience supporting IT systems under DoD governance or 7 years general supervisory IT experience.

Demonstrated experience managing distributed IT operations in a government or military environment.

Ability to manage personnel, schedules, and communications across multiple sites and stakeholders.

Preferred experience with Navy Medicine, DHA, NMCI, SIPR/NIPR networks, and MEDCOI environments.

Preferred familiarity with cloud computing services (IaaS, PaaS, SaaS) and Navy’s “Cloud First” policy.

COMPETENCIES

Leadership & Team Management

DoD/DoN IT Operations Expertise

Cybersecurity & Compliance

Communications & Stakeholder Engagement

Location: Onsite coverage at NMOTC HQs Pensacola, FL

Clearance requirement: Active Top Secret (T5 Investigation)

Physical demands:

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

SPAHR is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.