Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Home office stipend
Opportunity for advancement
Paid time off
Profit sharing
Signing bonus
Stock options plan
Training & development
Vision insurance
Position Summary: The Site Supervisor provides on-site leadership, supervision, and support for Direct Support Professionals (DSPs) and other residential staff to ensure high-quality care and services for individuals with developmental disabilities or health-related needs. The Site Supervisor is responsible for day-to-day operations of assigned residential homes, ensuring compliance with agency policies, state regulations, and individualized service plans (ISPs). This role serves as the primary point of contact for staff within the home and collaborates with the Program Coordinator, Supervisors, families, and other professionals to promote a safe, supportive, and person-centered environment.
Key Responsibilities Staff Supervision & Leadership
Provide daily supervision, guidance, and coaching to DSPs and residential staff.
Ensure staff adhere to agency policies, chain of command, HIPAA, and professional conduct standards.
Conduct shift check-ins, review documentation, and verify timesheets for accuracy.
Facilitate staff meetings and trainings to reinforce best practices, agency values, and compliance expectations.
Participate in performance evaluations and corrective actions as needed.
Resident Care & Support
Ensure individuals’ health, safety, dignity, and rights are protected at all times.
Support residents in achieving their ISP goals, including skill-building, community integration, and behavioral support.
Monitor the delivery of medication administration, health services, and behavioral support strategies.
Assist in crisis management, including implementation of emergency procedures and reporting requirements.
Compliance & Documentation
Maintain compliance with state regulations, Ohio Department of Developmental Disabilities (DoDD) rules, and agency policies.
Review and submit daily, weekly, and monthly documentation, including MARs, progress notes, incident reports (UI/MUI), and staff logs.
Ensure staff follow proper reporting procedures for incidents, emergencies, and safety concerns.
Participate in audits, quality assurance reviews, and site inspections.
Operations & Communication
Oversee scheduling to ensure adequate shift coverage and minimize overtime.
Communicate regularly with the Program Coordinator and Supervisor regarding site updates, staffing needs, and client issues.
Liaise with families, guardians, case managers, and medical professionals as needed.
Monitor facility maintenance, cleanliness, and safety standards.
Enforce agency policies regarding confidentiality, professionalism, and chain of command.
Qualifications
High School Diploma or GED required; Associate’s or Bachelor’s degree in Human Services, Social Work, Healthcare, or related field preferred.
Minimum 2 years of experience in home health care, residential services, or developmental disabilities support.
Prior supervisory or leadership experience strongly preferred.
Current First Aid/CPR certification (or ability to obtain).
Valid driver’s license, reliable transportation, and clean driving record.
Ability to pass background check, drug screen, and meet all state compliance requirements.
Core Competencies
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Knowledge of developmental disabilities, behavioral support strategies, and emergency response procedures.
Ability to remain calm and professional under pressure.
Attention to detail in documentation and compliance.
Commitment to person-centered care and organizational values.
Working Conditions
Primarily on-site in residential homes.
Requires flexible scheduling, including evenings, weekends, and on-call responsibilities.
May require physical assistance with lifting, transfers, or medical equipment.