The Site Support Assistant supports staff, participants, and patrons by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting patrons and participants with general support services such as checking in and completing intake paperwork but also helps to ensure a safe and welcoming environment for all by providing access control and general concierge support.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent

Reliability and Punctuality

Proven ability to build relationships and trust quickly

Strong organizational skills

Ability to work independently

Ability to work with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

Strong verbal and written communication skills

Basic proficiency with computers and MS Office products

Ability to de-escalate stressful situations

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Customer service, reception, nonprofit, social service, or community-facing experience.

Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

Experience working with homeless populations

Experience using de-escalation techniques

ULMS Total Compensation – Part-Time Employees and Temporary Employees

PTO accrued at 0.07361 per hour worked

Employee Assistance Program - ~$37.80 per year

LinkedIn Learning Account

Professional Development Funds – up to $1500 per year for approved professional development activities

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid

Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)

Taxes – 9.8% of salary

At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.