Job Description

The WMS Analyst is responsible for the support of the North America Distribution Centers (USA/Canada) and other as necessary, through the administration, configuration, and analysis of the WMi Manhattan Associates Warehouse Management System. The WMS Analyst will provide general maintenance and recommend system enhancements on WMS software and other software components in a highly automated distribution facility.

IMPROVES PRODUCTIVITY AND EFFICIENCY OF THE ORGANIZATION

• Propose solutions to improve Distribution Center fulfillment
• Design and Testing of the proposed solutions on both technical and business compliance
• Analyze, develop, prepare and implement the most efficient and cost-effective solutions
• Facilitates and advises users on best solutions/practices to reduce to a minimum the manual and repetitive tasks to increase quality, efficiency and productivity

DAILY ACTIVITIES

• Defines local business requirements for WMS software upgrades, deployment, and system configuration updates
• Translates local client and customer requirements into technical specifications  
• Analyzes and performs research / problem resolution on any reported problem
• Evaluates system specifications to meet business requirements
• Maintains various applications and WMS configurations on the IBMi platform
• Recommend and manage system changes including new concepts, system improvements changes with software supplier
• Plans a testing schedule for completing the systems operations
• Supervises the implementation of new systems and report outcome to management
• Creates, updates and maintains user documentation: inform users on the new functions and how to use them
• Document and enforce Standard Operating Procedures and best practices
• Shared responsibilities for user support of various systems used in the day to day operations of the warehouse, including, but not limited to, WMS (warehouse management system from Manhattan Associates), Customs and Export applications, EDI systems, ERP interfaces
• Assist all departments and other onsite business partners with interfacing requests with WMS software
• Work with Inventory Management on WMS configuration and stock reconciliations
• Communicate daily with warehouse team on daily productivity

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of experience in Warehouse Management
• 3+ years  experience in distribution and logistics
• Recent experience with Manhanttan Associates Warehouse Management Systems (or similar)
• Understanding of WMS, order management applications and database systems
• Problem solver
• Analytical mindset, open-minded
• Good listener / good communicator
• Creative     
• Teamworker
• Independent / Autonomous
• Stress resistant
• Adaptable / Flexible
• English
• Excellent analytical thinking and problem-solving skills
• Team player and possess excellent verbal as well as written communication skills 
• Materials Handling systems, such as unit sortation, shuttle and mini-load systems system, pocket sorters and put-wall , conveyance equipment, auto-labeling, etc.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary range for this position is $64,480 - $150,000/year.