Job Description

Employee will be required to analyze ERP custom applications and provide efficient solutions for business objectives and user needs.  This includes working with stakeholders, analyzing system problems, creating systems solutions, writing business/technical specifications and conducting quality assurance testing in order to implement computer systems requirements. 

Employee will also be required to review, analyze and report on data from multiple internal and external sources.  The employee must be able to communicate the results of their findings and make recommendations to management in the form of highly-digestible, easy-to-understand, expert-quality reports.

ESSENTIAL JOB RESULTS

• Implements computer system requirements by defining and analyzing ERP systems solutions to business objectives
• Interacts directly with stakeholders to gather business needs, input and output requirements and evaluate processes and procedures
• Interprets business requirements in order to determine ERP solutions to meet user needs
• Creates workflow process diagrams, wireframes, mapping documents, functional specifications, non-functional specifications, ERDs, use cases, user stories, and logical data models
• Identifies opportunities for improving business processes through ERP systems and/or non-system changes
• Researches business problems and creates models that help analyze these business problems
• Presents ERP solutions and viable alternatives to management for final approval
• Writes detailed technical systems specifications for use by computer programmers to modify, enhance or fix the systems
• Validates results by quality assurance testing and the coordination of user-acceptance testing
• Provides reference by writing documentation
• Trains the end users and creates process documentation
• Performs analyses for a wide range of requests using data in different formats and from various platforms
• Develops best practices for report deployments
• Provides guidance, training and problem-solving assistance to other team members
• Data cleansing
• Mass updates
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• No.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field.  Equivalent experience is acceptable.
• 7+ years of work experience in business systems analysis. 
• Experience in ERP systems, required 
• Experience in ERP implementation is not required, but preferred
• Experience supporting full Agile and Waterfall software development lifecycles (including understanding business processes, gathering user requirements, design, testing, deployment and training)
• Experience in ServiceNow or similar program, preferred
• Advanced analytical capability
• Advanced written, verbal and interpersonal skills
• Must have ability to communicate, motivate and organize projects throughout the company
• Advanced SQL knowledge and experience
• Advanced experience in Jira, Confluence, Excel, Alteryx, Tableau and VBA preferred

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.   

All your information will be kept confidential according to EEO guidelines.

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