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E-Commerce International Operations & Site Manager

Skechers

E-Commerce International Operations & Site Manager

Manhattan Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The E-Commerce International Operations and Site Merchandising Manager oversees the  operational functions on Skechers.com International websites.  This position reports to the Retail Senior Operations and Site Merchandising Manager, and works closely with the Digital Marketing Departments, Corporate Creative, Retail eCommerce International Buying and Retail Planning. The eCommerce International Ops/Merch Manager collaborates daily with both domestic Ecommerce Merchandising and Retail International eCommerce buying.   Is responsible for promotional sequence, daily new item addition and flow adjustment on International Sites. The International Ops/Merch Manager is responsible for site aesthetic, translations, regionality, performance, content accuracy and revenue generation.

    ESSENTIAL JOB RESULTS-

    • Provides timely analysis for International websites performance including volume reads, site tracking to budget and exception reporting by utilizing technology including Google Analytics and GBI reporting.
    • Delivers sales that are over plan and previous years’ targets through consistent collaboration with all functional departments with ecommerce site responsibility.
    • Daily and consistently adds all new items to all applicable International sites assuring that product images, attributes, pricing, and translations/descriptions are accurate to company standards.
    • Optimizes categorization opportunities as the site evolves to leverage and apply graphic merchandising assets and marketing.
    • Meets weekly with cross-functional teams to optimize inventory availability across the site while maintaining a promotional presentation in sync with Digital marketing calendar.
    • Communicates with country managers including marketing, SEO and Social to ensure correct merchandising standards and correct regionality in each country.
    • Utilizes all of the above strategies to deliver Ecommerce sales over budgets and previous year targets.
    • Works directly with the Retail DMM and international Retail team to develop and execute  merchandise strategies to meet e-commerce sales objectives.
    • Develops and maintains a high quality merchandising standard including but not limited to sales, product knowledge, and inventory management through consistent execution of the merchandise strategy.
    • Partners with International Retail team to develop product vision by category, six months in advance of selling season by gender, category, and classification.
    • Evaluates product performance and provides action plans necessary to change, improve and optimize product performance on Ecommerce sites. 
    • Collaborates with Retail Ecommerce Merchandising team to develop new ideas, improve existing product and set pricing and promotional strategies to achieve Skechers objectives.
    • In season, reacts to current all-market trends, existing integration of new product and develop upside potential. Identify product voids.
    • Collaborates with domestic Operations and Merchandising team to deploy actions and strategies on all existing and future International Ecommerce sites to the same high standards as USA site
    • Monitors web analytics from available  International data sources.
    • Prepares reports and analyzes conversion numbers

    JOB REQUIREMENTS-

    •  Ability to handle multiple tasks with ease, set appropriate priorities, and manage time effectively while paying strict attention to detail
    • Language skills and local understanding of markets is an advantage
    • Strong integration skills, with the ability to coordinate all aspects of project
    • Excellent interpersonal, verbal and written communication skills with the ability to present technical information in a non-technical fashion
    • Ability to identify issues, recommend and implement strategies to resolve problems, and manage issue escalation effectively
    • Knowledge of merchandising and marketing best practices
    • Creative problem solver

    ADDITIONAL CHARACTERISTICS:

    • Passionate about customer experience
    • Knowledge, relationships and passion for either fashion or athletic footwear
    • Problem solving
    • Time Management
    • Strong interpersonal skills
    • Self-motivated
    • Persistent
    • Knowledge of International rules, markets and languages
  • Qualifications

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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    Additional Information

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.  The employee is regularly required to lift a 35 - 40lb dress form for garment evaluations.