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E-commerce International Operations & Site Coordinator

Skechers

E-commerce International Operations & Site Coordinator

Manhattan Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The E-commerce International Operations and Site Merchandising Coordinator executes the operational functions on Skechers.com International websites. This position reports to the Ecommerce International Operations and Site Merchandising Manager and works closely with the Retail Senior Ecommerce Operations and Merchandising Manager, Digital Marketing Departments, Retail eCommerce International Buying and Retail Planning. The eCommerce International Ops/Merch Coordinator collaborates daily with Domestic Ecommerce Merchandising and Retail International eCommerce buying to ensure all operational needs are fulfilled. Coordinates with Merchandising team to ensure all new items are added to the breadth of International sites with all high-quality standards met. The International Ops/Merch Coordinator maintains all needed operations including translations, regionality, performance, content accuracy and revenue generation.

    ESSENTIAL JOB RESULTS-

    •  Provides analysis to Manager on International websites performance by utilizing technology including Google Analytics and GBI reporting.
    • Provides operational functions to deliver sales that are over plan and previous years' targets through consistent collaboration with all functional departments with ecommerce site responsibility.
    • Along with Ecommerce International Ops and Merchandising team, daily and consistently adds all new items to all applicable International sites assuring that product images, attributes, pricing, and translations/descriptions are accurate to company standards.
    • Optimizes categorization opportunities as the site evolves to leverage and apply graphic merchandising assets and marketing.
    • Attends meetings with cross-functional teams to optimize inventory availability across the site while maintaining a promotional presentation in sync with Digital marketing calendar.
    • Communicates with country managers including marketing, SEO and Social to ensure correct merchandising standards and correct regionality in each country.
    • Utilizes all of the above strategies to deliver Ecommerce sales over budgets and previous year targets.
    • Works directly with the Retail DMM and international Retail team to develop and execute merchandise strategies to meet e-commerce sales objectives.
    • Maintains and executes a high-quality merchandising standard including but not limited to sales, product knowledge, and inventory management through consistent execution of the merchandise strategy.
    • Evaluates product performance and provides action plans necessary to change, improve and optimize product performance on Ecommerce sites.
    • Performs regular quality assurance on all international websites and corrects any action items with little supervision
    • Moderates and answers customer reviews and questions, provides consistency of product knowledge and findings from review data to Customer Service and all applicable departments to ensure consistent quality
    • Collaborates with Retail Ecommerce Merchandising team to develop new ideas, improve existing product and set pricing and promotional strategies to achieve Skechers objectives.
    • In season, reacts to current all-market trends, existing integration of new product and develop upside potential. Identify product voids.
    • Collaborates with domestic Operations and Merchandising team to deploy actions and strategies on all existing and future International Ecommerce sites to the same high standards as USA site
    • Monitors web analytics from available International data sources.
    • Prepares reports and analyzes conversion number

    ADDITIONAL RESPONSIBILITIES-

    • Other duties as assigned.

    SUPERVISORY RESPONSIBILITIES- 

    • _ _None.

    JOB REQUIREMENTS-

    • Proven work experience as a Coordinator or Associate or similar role
    • Self-starter with high level of initiative and a strong sense of ownership and urgency
    • Solid computer skills including Microsoft Office and Ecommerce Merchandising software especially SalesForce CommerceCloud
    • Must possess strong organizational and time management skills. Strong Project Managing experience and flexibility to adapt to change
    • Ability to work cross functionally and develop relationships strong interpersonal working relationships and work cross functionally

    EDUCATION AND EXPERIENCE-

    • Must have at least 2 years of experience as Coordinator or Associate or related position.
    • Footwear or apparel industry experience preferred but not required.
    • International work capacity including language skills and knowledge of local markets a strong plus
    • Excellent oral and written communication skills.
    • AA in visual communications, merchandising or marketing or related field is preferred, but not required.
  • Qualifications

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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    Additional Information

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.  The employee is regularly required to lift a 35 - 40lb dress form for garment evaluations.