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eCommerce Project Manager

Skechers

eCommerce Project Manager

Manhattan Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Skechers Digital is hiring a project manager to drive various projects serving Skechers Digital direct-to-consumer business, including e-commerce and digital marketing campaigns. The successful candidate will work to establish processes consistent with digital best practices and Agile development, create and track project plans, manage team tasks, communicate plans and status to team members and stakeholders, handle incoming requests, issues, and other day-to-day interactions as needed to keep projects moving. 

    This role will report to the Director of Digital Program Management and become part of a core Digital program team managing and delivering projects to accelerate business growth for Skechers USA.

    ESSENTIAL JOB RESULTS

    • Manages projects via effective prioritization, resource allocation, and cross functional collaboration.
    • Manages daily requests and issues via email, Smartsheet, Jira and Confluence project spaces
    • Drives effective delivery of digital projects on the global ecommerce platform, including innovation technologies and feature enhancements.
    • Handles incoming requests/issues/questions, track down decision makers, address directly if applicable, and/or drive to clear decisions that unblock work. 
    • Coordinate, schedule and lead necessary project meetings with clear agendas, concrete objectives and next actions
    • Facilitate information flow between teams, producing written status updates and presentations that explain accomplishments, goals, milestones, risks and issues
    • Partner with production support to ensure issue timely issue resolution. 
    • Serve as point of contact for technology vendors in the areas of SEO, analytics, content, payments, catalog, email, loyalty, messaging or other functions. 
    • Assist digital product teams in clarifying and prioritizing feature requests, development, and deployment.

    ADDITIONAL RESPONSIBILITIES

    • Support digital marketing and ecommerce platform team with digital domain expertise and solid project management fundamentals
    • Connect teams and stakeholders across IT, Digital, Creative, Content, Retail and Marketing groups.
    • Other duties as assigned

    SUPERVISORY RESPONSIBILITIES

    • No
  • Qualifications

    Qualifications

    JOB REQUIREMENTS

    • Ability to get things done and drive projects to completion
    • Digital savvy with focus on consumer outcomes 
    • Bias for action and efficiency
    • Ability to simplify and explain complex topics to business stakeholders
    • Excellent verbal and written communication, with attention to detail
    • Knowledge of business process improvement, reporting, problem solving, troubleshooting skills. 
    • Effective stakeholder communication at all levels of an organization. 
    • Basic project management skills and understanding of Agile method

    EDUCATION AND EXPERIENCE

    • Foundational experience using agile tools (Jira, Confluence)
    • Experience with enterprise eCommerce platforms, especially Salesforce Commerce Cloud or similar
    • 5+ years managing projects 
    • 3+ years experience working on digital projects, preferably with eCommerce
    • 2+ years experience working with executive management stakeholders

    Additional Information

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

    PHYSICAL DEMANDS

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear.  The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.  

    All your information will be kept confidential according to EEO guidelines.

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