Job Description

Always lending a helping hand with a smile, you help prepare our owners and guests for a perfect day on the slopes. As a Ski Valet, your passion for the property, knowledge of the lodge and the mountain, and respect for our guests’ belongings ensure they Feel Welcome from the moment they arrive.

What’s in it for you:

• The opportunity to live and work in a world-class vacation destination, with an exceptional work-life balance and easy access to the outdoors.
• Ski and spa pass benefits.
• Comprehensive employee benefits including health insurance, disability coverage, 401(k), mental health support, and more.
• A vibrant company culture with proven long-term success and high employee retention.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Access to learning and development programs through our Academies.
• Career growth opportunities within the property and across the global Accor network.
• A chance to make a difference through our Corporate Social Responsibility initiatives, including Planet 21.

What you will be doing:

• Keep the ski storage room organized and updated with current guest information.
• Assist guests and owners with their ski and snowboard equipment, including basic usage and fitting.
• Provide personalized orientation of the area and slopes in a professional, friendly, and engaging manner.
• Maintain a welcoming presence in the ski valet room as a brand ambassador, delivering exceptional service.
• Use reservation software to ensure guest equipment is ready each morning and properly stored afterward.

Qualifications

Your Experience and Skills Include:

• A service-focused personality is essential; prior customer service experience is a plus.
• Ability to thrive under pressure in a fast-paced environment.
• Strong communication skills and a professional demeanor.
• Team-oriented mindset with the ability to collaborate effectively with colleagues.
• Flexibility to work weekends as needed.
• Frequent lifting and carrying of up to 50 lbs; occasional lifting of up to 100 lbs.
• Constant standing and walking; frequent kneeling, pushing, pulling, lifting, bending, and twisting.
• Ability to stay focused and engaged during a 10-hour shift.
• Ability to work outside in winter weather conditions. .

Additional Information

Your team and working environment:

• Tight-knit, inclusive, and knowledgeable teammates.
• Supportive team always willing to work together to complete the task at hand.
• Cohesive teams with the ability to be successful with and without direct supervision.

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: $20.02/hr

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.