Job Description

• Develop scalable, efficient internal systems (spreadsheets, databases) to manage and track quantitative and qualitative data for key initiatives, including:

  • The Career Builders Panel: an engaged community of 50 adults embarking on career change 

  • The Training Provider Catalog: more than 300 regional and national partners offering high quality training programs for SkillUp’s adult learners.   

  • The SkillUp Together Fund: national program awarding grants of up to $1,000 per worker for eligible adults enrolled in high quality training programs.

   

• Manage the tools to track our pipeline of training and certification programs, from interest, to launch on the SkillUp platform, to promotion, reporting and optimization. 

• Account management at scale; responsible for regular, efficient bi-directional 1:1 and group communication across key communities (Training partners and Career Builders) to keep the programs running smoothly.

• Design and implement processes to collect, capture, and analyze program information from training providers. Ensure we have the highest quality and most accurate way of describing the programs: secure logos, program descriptions, user testimonials. 

• Research comparable training program catalogs to help identify gaps and opportunities to double-down on strengths 

• Provide operational support for launching, managing and leveraging the SkillUp Career Builder Panel, ensuring members are effectively onboarded and effectively deployed. Implement ways to track member participation and compensation. 

• Conduct and analyze primary research (interviews/surveys) 

• Create compelling and meaningful ways to report on progress for key audiences including SkillUp stakeholders, donors and partners. 

• Jump in on other related / exciting projects — we are a startup!

Qualifications

You'll be well positioned to succeed in this role if...

• You are curious and flexible

• You are organized and extremely detail-oriented

• You are always looking for ways to make processes more efficient 

• You are good at critical thinking

• You are confident communicating clearly in writing and in Zoom meetings

• You are able to work independently in a fast-paced environment, and are comfortable with ambiguity

• You are creative and resourceful when it comes to finding information or solving problems

• You are good at prioritization when juggling multiple tasks at the same time

• You like to learn new software tools and implement new systems 

• Know how to have fun

You'll be using the following tools in this role:

• Google Email, Calendar, and Drive

• Google Analytics, Google Optimize

• Zoom

• Slack

• MailChimp

• Data visualization tools 

• Spreadsheets/Databases

Additional Information

At SkillUp, our mission is to help the more than 40 million workers impacted by COVID-19 get rehired for in-demand jobs in high-growth industries. Success in this mission requires that we don’t just accept difference—but that we celebrate it and embrace the diverse community and backgrounds individuals come from. In short, it’s one of our key values. 

We stay true to our mission by ensuring that our place can be anyone’s place, and embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. As a proud equal opportunity employer, SkillUp does not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Let us end without all the legal mumbo-jumbo. Your gender, your gods, your skin color or your bigshot relative don’t make a difference here. SkillUp is an open-minded meritocracy. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. And being inclusive isn't just a catch-phrase for us - it’s mission critical.  If you’re smart, good at what you do, and passionate about changing lives - come as you are.