Job Description

We are seeking a Logistics Customer Service to join our team and support the sales department! You will be responsible for being the main point of contact for international customer accounts worldwide and managing the orders from start to finish.  RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Processing orders and monitoring production status to facilitate order flow and expedition of shipments 
• Provide information about the products and services
• Prepares and verifies export documentation for each shipment to meet customs requirements, packing declarations and compliance with U.S. and overseas countries regulations.
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in logistics and international shipping
• Experience with international export shipping
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

By providing our customers with the highest levels of customer service, our reputation as a leader in the staffing industry continues to grow. We are proud of our ideals and successes, and are excited to welcome you to our family!