Job Description

We are seeking a Logistics Customer Service Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• 1-4 years of experience in customer service in a 3PL company 
• Bilingual in Spanish is a must 
• Previous experience with any WMS (Warehouse Management Systems) software
• Knowledge in Domestic Shipping
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

By providing our customers with the highest levels of customer service, our reputation as a leader in the staffing industry continues to grow. We are proud of our ideals and successes, and are excited to welcome you to our family!