Job Description

SkipperBud's – Cass Lake Marina has an opening for a Service Coordinator at our dealership in Waterford, Michigan!

SkipperBud's is part of the largest Marine Dealers Network in the country with locations nationwide proudly serving boaters since 1959. As an industry leader SkipperBud’s offers a variety of products and services for our customers every boating need.

WHY SKIPPERBUD'S – Cass Lake Marina?

The opportunity to work with the some of the best people in the Midwest inside the marine industry Career & financial growth opportunities Employee use of Company Boats Generous employee referral program

• PAY/COMPENSATION IS COMMENSURATE WITH EXPERIENCE
• FULL-TIME EMPLOYMENT WITH A COMPETITIVE COMPENSATION PACKAGE THAT IS ONE OF THE BEST IN THE INDUSTRY

COMPANY BENEFITS:

Health/Dental/Life/Long-Term & Short-Term Disability/Flexible Spending Account/401(k) with company match Paid Time Off

RESPONSIBILITIES:

• Greeting customers in person, and via phone, text, and email
• Assist with ensuring the customer experience is top ranked
• Enter customer information into system database
• Develop and implement organized filing systems
• Assist customer to formulate the best service plan for their budget and needs
• Asks customers to explain specific vehicle issues
• Maintains electronic and/or paper records of completed service work
• coordinate with several departments inside the dealership
• collect payment from customers for services rendered
• Assist in helping to resolve customer complaints regarding services

QUALIFICATIONS:

• Exceptional customer service skills
• Excellent written and verbal communication skills
• Ability to prioritize and multitask
• Strong attention to detail
• Organizational skills including the ability to schedule appointments and meet with customers
• Basic knowledge of computer programs including word processing and database tools

Company Description

SkipperBuds is part of the Marine Max family of companies! Come join the local team with Regional and National reach for your career growth opportunity ahead. Benefits and Extras are what make us a tremendous place to work!!! Take a look at us if your ready for a new career path.