Job Description
COLLECTION MANAGER
Small Cherry Hill commercial and consumer collection law firm seeks collection manager to oversee all functions of the collection department.
RESPONSIBILITIES:
· Communicate effectively and proactively with firm Partners, clients, legal forwarders, outside counsel and firm staff
· Maintain and monitor collector queues
· Plan, organize, staff, direct, train and develop the collection staff
· Ensure operational compliance to client’s guidelines and standards
· Manage and motivate collectors on a day-to-day basis
· Responsible for the Collection Department achieving and exceeding financial goals/objectives
· Maintain his/her own queue of collection accounts
· Create and maintain internal and external client and performance reports
· Recruit, hire and train new collectors as needed
REQUIREMENTS:
· Collection and Management experience. Law firm experience preferred, but not required
· Excellent oral and written communication, presentation, interpersonal and customer service skills
· Must possess working knowledge of Microsoft Office and, Outlook.
· Knowledge of FDCPA, state and federal collection law
We will only consider candidates that meet all of the above criteria. We offer growth potential and the chance to become a key member of the management team of a growing law firm. Our employees enjoy a casual work atmosphere, company paid health benefits, retirement plan and paid holidays and vacation time.
Company Description
Sklar Law, LLC is a small creditor’s rights firm specializing in commercial litigation, civil litigation, landlord-tenant and bankruptcy litigation.