Sky Zone Trampoline Park (www.skyzone.com) is the creator of the world’s first all-trampoline, walled playing court, which allows guests to literally bounce off the walls. We have over 180 parks open throughout the United States, Canada, Mexico, Saudi Arabia, UK & Australia, with many more to come! For the past three years, our company has grown by an average of 70% per year. Our goals are as ambitious as our growth. We seek to increase our already fast-growing international business by many multiples, and we seek to be the most talked about brand in the category of “Active Entertainment.”

We were ranked the #2 Franchise on the Franchise Times Fast and Furious list in 2017, have been featured in Forbes Magazine, the Wall St. Journal and our CEO was the youngest CEO ever on UnderCover Boss.

We are originators and leaders in providing innovative ways for people to gather and play—committed to creating an environment where everyone can live for the moment. We are purveyors of play, chasers of freedom. Often imitated but never replicated. We are an electrifying, gravity-defying mashup of fitness, sport, and entertainment— continually erasing the status quo in favor of something new, something crazy.

In anticipation of our accelerated growth, Sky Zone is looking for additional team members to support our growing needs.

RESPONSIBILITIES

The Training Coordinator will be responsible for the following: 

• Assist with updating and organizing training materials
• Manage the training calendar e.g. park openings, regional trainings, etc
• Serve as the training lead on park development calls, ensuring a park has all materials and information needed for attending Park Operations Training (POT).
• Communicate with Franchise Partners to sign up for training sessions, receive materials and assist with logistics
• Support and maintain the Learning Management System, manage communication and troubleshoot daily; submit support tickets to LMS vendor as needed
• Drive company wide use of Sky Zone University (LMS) by providing set up and support to the Home Zone (corporate), Franchise Partners and their management teams.
• Work closely with the Support Coach program to plan trainings, meetings and coordinate travel
• Communicate with Franchise Partners and management teams by requesting information and answering questions
• Coordinate all logistics for training sessions, including set-up of room, supplies and catering
• Coordinate and schedule team meetings, prepare meeting documents and set-up debriefs
• Establish and maintain files
• Coordinate travel arrangements
• Contribute to the project planning process
• Create spreadsheets and databases
• Aid in planning and support for the annual Sky Zone Convention.
• Provide support to cross functional field teams via email communication, meeting coordination, reporting and other functions.
• In coordination with the Operations Training team, aid in submission of the “Training Zone” piece for the network-wide newsletter, The Zone Report.
• Participate in special projects as needed.
• Other duties as assigned.

QUALIFICATIONS

The ideal candidate has proven experience related to the areas of responsibility noted above. Some specific considerations include:

• Bachelor’s or four-year college degree required, or equivalent experience in the industry.
• Proficient using Microsoft Office programs: Outlook, Word, PowerPoint, and Excel
• Proven track record managing multiple projects and deadlines simultaneously
• Great attention to detail and a high level of organization
• Exceptional interpersonal, verbal, and written communication skills
• Experience with the project management process and supporting various portions of a project
• Experience managing travel for a team is a plus
• Responsible, dependable and team player
• Must be self-disciplined and pro-active.
• Must have a passion for Awesome, Healthy, Fun and Delivering WoW experiences.