Job Description

Skyhook Enterprises has an exciting opportunity for a personable and upbeat candidate looking to boost their experience in customer relations & client coordination as an associate or start their entry-level career in the marketing, advertising & sales fields!

This immediate full time opening for a Customer Relations & Client Services Associate, being made by our trendy and progressive local marketing boutique focused on customer acquisition & customer support, is the perfect opportunity for an individual who possesses a big-picture mentality can help with the expansion of new locations.

The Customer Relations & Client Services Associate must demonstrate unmatched interpersonal skills and become the “face" of the company for the client. Restaurant, Retail, and Hospitality professionals particularly excel in this position to apply a personal touch to all consumer interactions.

Our firm has developed a reputation for attracting exceptional individuals passionate about customer service, marketing, & client care and who excel in a performance-driven environment. Those individuals who demonstrate leadership ability in this entry-level Customer Relations & Client Services Associate role will also be considered for higher-level management positions after an initial evaluation in the first few months. We do not expect you to be an expert on day one, but there will be many opportunities to demonstrate your management ability through extensive training.

REQUIRED TASKS OF THE CUSTOMER RELATIONS & CLIENT SERVICES ASSOCIATE:

• Engage with the targeted audience in a professional and welcoming manner and determine qualification status through marketing campaigns.

• Align customer needs with our client’s product offerings.

• Create lead generations for high profile clients.

• Promote brand awareness in the field.

• Provide exceptional customer support & client care.

WHAT MAKES US DIFFERENT?

Our tailored marketing and advertising campaigns allow us to use a more personal approach to our promoting brands' development and growth. Our firm’s philosophy emphasizes the importance of leading by example and having a comprehensive understanding of the entire business model. Our training program provides exposure to all facets of the campaigns and an opportunity for entry-level roles to grow into leadership and management positions. Finally, unlike any other firm, the progressive management culture is where the development of team members is as important as the customer support services rendered.

Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving customer service, client relations, marketing, and client care excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

ALTHOUGH LIMITED RELATED EXPERIENCE IS REQUIRED WITH THIS ENTRY-LEVEL POSITION, THE FOLLOWING CRITICAL ATTRIBUTES ARE PREFERRED:

• Above average people & communication skills

• Excellent leadership qualities and winning attitude/great work ethic/ambition to succeed

QUALIFICATIONS OF THE CUSTOMER RELATIONS & CLIENT SERVICES ASSOCIATE

• Experience in customer service, client relations, customer support, client care, direct marketing, field marketing, sales & marketing, or retail/restaurant/hospitality related fields dealing with the general public is an asset.

• Ability to adapt to a variety of people.

• Winning attitude and dedication to ensuring customer & client satisfaction.

• Ability to work well within a team environment.

• Local applicants only.

CANDIDATES WITH THE FOLLOWING EXPERIENCE ARE ENCOURAGED TO APPLY!:

Entry Level, Entry Level Marketing, Entry Level Sales, Entry Level Public Relations, Entry Level Customer Service, Entry Level Management, Entry Level Business, Entry Level Advertising, Entry Level Communications

Company Description

Skyhook Enterprises offers an entire arsenal of fully integrated marketing services to help you strengthen your brand and deliver a unified message to your customers. We’re more than just another marketing agency.