SUMMARY: Responsible for the day-to-day operation of the winter attractions that include but not limited to; Assisting guest on and off tubes, sending guest down the slide, managing the line, operating the magic carpet, checking wristbands, and communicating with the guest while informing them about the park rules and safety measures. This position requires consistent moving and standing in various weather conditions. Must be friendly, interactive, and mindful of safety with the guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcoming guest

• Must be at least 16 years of age

• Be able to lift 50 pounds or more

• Communicate in a friendly manner even when under pressure(s)

• Able to stand for long periods of time

• Operating the snow slides

• Performing customer service

• Maintain a clean workspace

• Operate a radio

• Assist one or multiple guests at a time with any questions

• Maintain trash

• Effective communication with coworkers and supervisors

• Enforce and knowing all policies

• Other duties assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

MATHEMATICAL SKILLS

Must be able to count to three. Example: “one, two, three!”.

EDUCATION and/or EXPERIENCE

Must be at least 16 years of age

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write simple correspondence and complete reports detailing customer interactions. Ability to effectively present information and give directions with customers and employees.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions in both written and verbal form. Ability to deal with problems involving many variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those an associate must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associates are frequently required to stand, walk, run, climb, balance, sit, talk, hear, and reach, handle, or feel. The associate is occasionally required to lift and or move 50 pounds or more. The associate is directly responsible for assisting guests up to their tube on the slide and then pushing those guests down the slide. The associate will be standing for long periods of time assisting guests on and off of the magic carpet walkways. The associate will be moving crash bags around the bottom of the snow hill.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, associates are exposed to outside weather conditions including sun, rain, water, high humidity, and excessive heat/cold. The noise level in the work environment is moderate.

Nights Weekends and Holidays are required