Job Description

Responsibilities:

· You are a key contributor to the team responsible for P&L for on demand audio and video interpreting for both business and direct to consumer markets. You will analyze and optimize product profitability and sales success while collaborating with vendors, operations and customer service teams to cut expense and improve efficiency.

· Support execution of the business revenue and budget commitment plan and development of SWOT analysis and pricing strategy.

· Support the customer throughout the product lifecycle including marketing; sales; client usage, growth and adoption; and operations including technical support.

· Discover, validate and prioritize market problems (both for existing and prospective customers) for hand off to the product development team.

· Seek new market opportunities for our products by leveraging the company’s distinctive competence. · Define and size market segments.

· Conduct win/loss analysis.

· Determine the optimum distribution strategy.

· Partner with the sales teams to sell products and grow revenue profitably.

· Provide oversight of strategy, technical and marketing aspects of products in the portfolio.

· Support and manage telephonic and video hardware/equipment buy/build/partner decisions. Manage vendor partnerships for telephonic and video hardware/equipment.

· As the market expert, speak at trade shows, industry events and webinars.

· Support final marketing and go-to-market plans.

· Train the sales, implementation and customer service teams on all product enhancements.

· Provide product expertise on company initiatives and other projects/tasks.

· Develop in-depth knowledge of competitive products and contribute to analysis of competitive strengths and weaknesses.

Required Qualifications:

· Bachelor's degree in Business, Computer Science, or a related field from an accredited college/university or equivalent business experience.

· 5-7+ years of marketing, development, sales, or product management experience.

· High drive for customer satisfaction and delivering on results.

· Passionate about building products and customer success.

· Track record of using qualitative and quantitative data to prioritize and drive decision-making. Proficient in productivity applications such as Microsoft Office, Project or Basecamp.

· Comfortable using collaboration and CRM tools such as Slack, JIRA, Aha and Salesforce.

· Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information.

· Experience with best practice agile scrum development and lean startup principles.

· Curious and comfortable holding professional conversations with our target buyers and users.

· Strong writing and public speaking skills.

· Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties.

· Ability to see multiple solutions to problems and identify the optimal one for the situation.

· Must possess excellent business judgment and a practical, common sense approach to getting things done.

Preferred Qualifications:

· Subject matter expert/industry experience is a strong plus.

· Technical aptitude and an interest in new and upcoming technologies to ensure the best possible solutions for clients.

· Experience with Pragmatic Product Development Methodology and Jobs to be Done (JTBD) Framework.

Company Description

The SlingShot advantage is our talent team’s focus on candidate relationships. Innovative, creative recruiting and placement are our priorities. With our agents’ long-time industry experience, SlingShot Connections prides itself on the ability to secure in-demand talent and expertly match it to individual company cultures.