Benefits:
Employee discounts
Flexible schedule
Position Overview We are looking for a reliable, mechanically minded team member to support our Small Engine Repair Department. This role combines hands‑on repair work with customer service, intake, and parts support. You’ll help diagnose, repair, and maintain outdoor power equipment while ensuring customers receive clear communication and high‑quality service.
Key Responsibilities
Assist with diagnosing and repairing small engines, including lawn mowers, chainsaws, trimmers, blowers, generators, and other outdoor power equipment.
Perform routine maintenance services such as tune‑ups, carburetor cleaning, fuel system service, blade sharpening, and filter replacement.
Support the mechanic by preparing equipment for repair, cleaning units, and organizing tools and parts.
Handle customer equipment intake: gather details, document issues, tag equipment, and enter work orders accurately.
Communicate repair timelines, estimates, and status updates to customers in a friendly, professional manner.
Look up parts, assist with ordering, and maintain organized parts storage.
Test‑run equipment before and after repairs to ensure proper operation.
Maintain a clean, safe, and organized shop area.
Follow all safety procedures and store policies.
Provide general customer service on the sales floor when needed.
Qualifications
Mechanical aptitude and interest in small engine repair (experience preferred but not required).
Ability to use hand tools, power tools, and diagnostic equipment safely.
Strong attention to detail and willingness to learn.
Clear communication skills with customers and team members.
Ability to lift and move equipment up to 50 lbs.
Reliable, punctual, and able to work in a fast‑paced environment.
Preferred Experience (Not Required)
Prior experience repairing small engines or outdoor power equipment.
Familiarity with brands such as Echo, Stihl, Honda, Briggs & Stratton, Kohler, or similar.
Experience in a hardware store or service shop environment.
Why Join Churchill’s Hardware
Supportive, community‑focused team environment
Opportunities to learn and grow mechanical skills
Employee discounts and advancement potential