Job description

Position Type: Full-Time

Overview: We are a small family-owned business seeking a motivated & reliable Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers. Experience with microscopes or laboratory/medical equipment is preferred but not required - we are willing to train the right candidate with a strong technical aptitude and work ethic. Resumes Accepted Online Only- DO NOT CALL Office.

Responsibilities:

Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.

Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.

Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites

Review service requests and inspect to diagnose issues & determine repair scope

Communicate professionally with customers, vendors and internal team members

Exercise independent judgment to resolve technical issues efficiently

Complete accurate service documentation and field service reports.

Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)

Support other projects and tasks as assigned

Requirements:

Hands-on experience with small equipment installation, service or mechanical repair

Strong troubleshooting skills and problem-solving ability

Ability to work independently as well as part of a team

Excellent communication and interpersonal skills

Positive attitude, strong work ethic and willingness to learn

Ability & willingness to travel to customer sites

High School Diploma or equivalent

A valid clean driver’s license.

Preferred Qualifications:

Experience servicing microscopes or laboratory/medical equipment.

Component-level troubleshooting and repair experience

Ability to analyze & repair small, complex mechanical or electromechanical components

Compensation: Salary is based on experience. We offer competitive pay and are willing to train motivated individuals to become skilled service technicians. Salary $55,120 - $65,600

Benefits:

Paid Vacations and holidays

Commission incentive opportunities

Opportunity for Advancement

On-the-Job training provided for motivated candidates

Full-Time position