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L2 SCCM Support

Smart Ims

L2 SCCM Support

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Job Description

    Technical Support Analyst - L2 Support SCCM

  • Qualifications

    Qualifications

    • Responsible for Microsoft System Center Configuration Manager (SCCM) duties to include, but not limited to: packaging applications, deployment of applications, development of endpoint collections, and development of imaging task sequences. 
    • Responsible for Level 2 SCCM support. This staff will perform basic and advanced phone and remote support and troubleshooting to resolve requests.
    • Responsible for Basic or Advanced onsite/desk-side software device support including troubleshooting, software installation and configuration tasks.
    • Responsible for managing the backend systems to support the End User Computing environment including the configuration and Asset Management, SCCM Cloud Management Gateway (CMG), Antivirus and Threat Protection systems, Service Management and Network Printing systems.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.