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Sales Development Representative


Sales Development Representative

Charlotte, NC
Full Time
  • Responsibilities

    Smoothwall is a leader in the educational technology space specializing in digital safety products for K12 environments. Our products empower schools and school districts to digitally safeguard the students in their care.

    Position Summary

    Smoothwall, Inc. is seeking a highly motivated Sales Development Representative who will be responsible for identifying and driving new sales opportunities to build our business.

    Roles & Responsibilities

    • Drive new business by identifying, qualifying, and developing relationships with prospective customers
    • Responsible for the generation of cold and warm leads based on territory
    • Make a minimum of 100 outbound phone calls a day to set appointments
    • Schedule webinars and set reminders and follow-ups for Regional Sales Executives
    • Prospect, research, and identify new potential customers
    • Develop product knowledge, sales pitch techniques, and telephone rapport as required
    • Responsible for keeping prospect records and contact lists accurate and up to date


    • Ability to self-direct to achieve targets
    • Time-management skills are essential
    • Excellent customer, interpersonal, and communication skills (verbal, literacy, numeracy)
    • Strong team player with the ability to work on own initiatives with creative ability to solve problems
    • Confident communicator with excellent spoken rapport
    • Driven, highly motivated to succeed

    Desirable Education and Experience

    • Bachelor's Degree (preferred, but not required)
    • CRM (Salesforce, Microsoft Dynamics) experience
    • Software/Hardware sales experience

    Personal Characteristics

    • Takes responsibility for own learning and development
    • Able to work in a high-pressure environment and meet/exceed stretch targets
    • High attention to detail while meeting quality and productivity goals
    • High energy and enthusiasm
    • Salary: Competitive base pay with bonus based directly on performance

    What We Offer

    • Uncapped Commission (Paid Monthly)
    • 401(k) with Company Match
    • Health insurance
    • 10 Company-Wide Holidays
    • PTO starting at 16 days, to increase with tenure
    • Paid time off over Winter Holidays (Typically December 24th – January 2nd)
    • Paid Maternity & Paternity Leave
    • Office social activities