Service Technician (Irvine, CA)

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Looking to join a cutting edge medical device team that is pathing the way in endoscopic, minimally invasive spine surgery? Read on! Under the supervision of the Director of Operations, this role will be responsible for inspecting, maintaining, troubleshooting, and performing repairs on surgery devices and equipment. All repairs shall be completed to the highest quality and safety standards per established procedures and/or manuals. This role will work closely with the Operations, Warehouse & Logistics and Customer Service departments to ensure proper coordination, planning and implementation of all service and repair activities.

Immediate Opening for a Service Technician in Irvine, CA who possesses:

• Some experience or educational background related to mechanics, electronics or engineering

• Basic knowledge of hand tools, power tools and measuring devices

• Some previous QC or technical experience preferred

• Excellent written and oral communication skills

• Proficient in the use of Microsoft Office applications

• Inventory control software (i.e. ERP) experience preferred

• Must be able to travel for work, if needed

• Must be able to lift, pull and push up to 40 lbs

• Requires ability to move freely throughout facility (including walking up and down stairs or ladders, and through tight and congested areas)

Key Responsibilities include:

• Test and measure finished products, components, or devices for function, operation, and accuracy to verify adherence to functional specifications according to established procedures and as directed by Supervisor and/or manufacturer

• Troubleshoot, and adjust or repair, finished products, components or parts. Disassemble defective parts and components and install or connect new or replacement components per established procedures and/or manuals

• Generate and file all test and validation reports, including scrap data, per established procedures

• Coordinate the handling of customer returned product and/or damaged goods; investigate inspection protocols and basic contract provisions with respect to product warranties

• Record and report on findings; Provide interpretive commentary and analysis as necessary

• Provide input to statistical analysis for Quality meetings, process or product evaluations, and product qualifications as directed by Supervisor and/or manufacturer

• Provide input for preventative and corrective actions program (CAPA) with regard to product design, process control and continual improvement

• Help administer the master repair list for Technical Service to track repair codes, pricing, training and relative information; assist Customer Service in selecting proper codes and pricing as needed

• Partner with manufacturer and internal procurement teams to identify need for repair supplies, components or special equipment; monitor inventory levels of Technical Service supplies for accuracy and replenishment

• Maintain Technical Service department and equipment to 6S lean methods (Sort, Set in Order, Shine, Standardize, Sustain, Safety)

• Assist the warehouse team with any warehouse-related actions as needed (picking, packing, shipping, receiving, cleaning, inspection, cycle counts, other)

• Support management by performing projects and other tasks as assigned by Supervisor

• Provide support all other departments as needed

For immediate consideration, please send your resume to admin@snapstaffing.com!